Customer Support Specialist 2
Columbia Technology Partners
Savage, Anne Arundel County$7,000 - $20,000 est.Full-timePosted 8h ago
Description: Provide Tier 1 (Service Desk) and Tier 2 (Escalation) technical support through phone, email, and chat, delivering timely issue resolution and a high level of customer service. This role serves as the primary point of contact for end users, ensuring incidents and requests are accurately documented, prioritized, and resolved while maintaining clear communication with customers and stakeholders. Key Responsibilities: Serve as first point of contact for Tier 1 support and assist with …
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