Sr Software Engineer

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

We are looking for a Senior Software Engineer to join our Engineering team at ServiceNow. In this role, you will help build and evolve scalable web applications and platform capabilities that deliver intuitive, high-quality user experiences. You will collaborate with product, design, and engineering teams to solve complex problems and deliver reliable, extensible software using modern web technologies and cloud-based architectures.

What you get to do in this role

• Design, develop, and deliver high-quality software across the full stack, with a focus on scalability, performance, and maintainability.
• Translate product requirements and design specifications into robust, reusable, and extensible software solutions.
• Contribute to technical design and architectural decisions, applying sound engineering principles and best practices.
• Ensure software quality through code reviews, automated testing, debugging, and continuous improvement.
• Collaborate with cross-functional teams to deliver features, resolve technical challenges, and address customer needs.
• Explore and adopt relevant technologies, including AI-powered tools, to improve engineering productivity and problem-solving.
• Share technical knowledge, mentor teammates, and contribute to a collaborative engineering culture.
• Work in a Scrum-based Agile development environment, collaborating with cross-functional teams to plan, prioritize, and deliver high-quality software through iterative development.

Qualifications

Job Qualifications

To be successful in this role, you should have:

• Strong knowledge of data structures, algorithms, object-oriented design, and software design patterns.
• 3+ years of experience developing web applications using JavaScript and modern frameworks or libraries such as React or Node.js.
• Strong proficiency in Java and experience developing Java-based applications; experience with other object-oriented programming languages may also be considered.
• 3+ years of experience developing web-based or cloud-based applications.
• Proficiency in web technologies, including HTML5, CSS3, and web services or APIs; familiarity with ES6+, Angular, or GraphQL is a plus.
• Experience with unit testing, integration testing, automated testing, and continuous integration practices.
• Familiarity with relational databases such as Oracle, MySQL, or Microsoft SQL Server.
• Experience working in an Agile software development environment, with strong communication and collaboration skills to work effectively across technical and non-technical teams.
• Strong analytical and problem-solving skills, with the ability to learn new technologies quickly and evaluate appropriate solutions.
• Experience using AI-powered tools or identifying opportunities to apply AI to engineering workflows and problem-solving.
• Familiarity with Unix/Linux environments, shell scripting, or functional programming concepts is a plus.
• Experience building reusable frameworks, shared platform capabilities, or component-based architectures is a plus.
• A bachelor's or master's degree in Computer Science or a related field, or equivalent practical experience.

For positions in this location, we offer a base pay of $143,200 - $243,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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