Senior Manager, IAM Cloud

Overview

HealthEdge® offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge in an increasingly competitive market. We're experiencing strong market momentum, with a growing number of health plans choosing HealthEdge to modernize their operations and compete more effectively. As we expand, we're investing in the people who power that growth, making this a pivotal moment to join us and shape the future of healthcare technology. Learn more at HealthEdge.com.

Our product portfolio — HealthRules Payer, GuidingCare, Wellframe, and Source — addresses the full spectrum of payer operations, from core administrative processing to care management and member engagement. We are growing, we are building, and we are looking for people who want to grow and build alongside us. If you are looking for a role where your work has direct relevance to how healthcare gets delivered, and where your development is taken seriously, HealthEdge is that place. 

HealthEdge is committed to an inclusive workplace where every employee has the opportunity to belong, make an impact, and do the best work of their career. We welcome candidates of all backgrounds, experiences, and perspectives. 

Position Overview: We're seeking a Senior IAM Manager to own identity and access management across the full breadth of HealthEdge's business — corporate identities, non-human identities, infrastructure-as-code-driven provisioning, and customer identity and access management (CIAM) — with ownership of multiple IDP instances across the organization. This is a leadership role with 5–7 direct reports within a broader IAM organization of 10–15, and the successful candidate will step in immediately to lead, support, or stand up several high-priority initiatives already underway for a global team including resources based offshore. 

Responsibilities: 

• Contribute to develop and communicate a strategic vision for our IAM program. Alignment of security initiatives with business goals is a critical key to our success. 

• Own the strategy and day-to-day operations of IAM across the organization. This includes zero trust architecture, privileged access management (PAM), identity governance, SSO/MFA, and role-based access controls across our enterprise and cloud environments for a global team, including resources based offshore. 

• Establish strategy while also performing hands-on design of our Identity and Access Management program. This includes zero trust architecture, privileged access management (PAM), identity governance, SSO/MFA, and role-based access controls across our enterprise and cloud environments. 

• Own and govern multiple Identity Provider (IDP) instances (e.g., Okta, Entra ID, Ping Identity), including integration, consolidation, and lifecycle management 

• Direct the use of Infrastructure as Code implementation and administration of Just-In-Time (JIT) access management tools in a cloud environment, with a strong understanding of least-privilege access principles and standing-access risk reduction  

• Recruit, lead, mentor, and develop a team of 5–7 direct reports within a broader IAM organization of 10–15 

• Partner with engineering, security architecture, compliance, and business stakeholders to align IAM strategy with organizational priorities 

• Own IAM-related audit and compliance evidence, ensuring HIPAA, HITRUST, SOC 2, and other regulatory requirements are continually met with no gaps 

• Report on IAM program health, risk, and progress to security leadership, GRC committees, and executive stakeholders 

Immediate Priorities: 

The following areas are top priority and the Senior IAM Manager will be expected to step in immediately to lead, support, or stand up: 

• Establish clear ownership of cloud identities and prioritize requests based on business priority including corporate identities, non-human identities (service accounts, workload identities, machine credentials), and customer identities (CIAM) for a global business including resources offshore 

• Plan, coordinate, and execute IAM integration efforts as part of a merger of disparate systems 

• Automate manual business processes for user access reviews, onboarding, offboarding, and role transfers 

• Plan, coordinate, and execute IAM aspects of the deployment of a new HRIS system 

• Ensure all compliance requirements are continually met with no gaps 

What you bring: 

Required 

• 8+ years of experience in identity and access management, with progressive leadership responsibility 

• Proven people-management experience, ideally leading a team of 5 or more within an IAM or broader security organization 

• Deep knowledge across the full IAM lifecycle, spanning corporate identity, non-human/machine identity, and customer identity and access management (CIAM) 

• Experience owning and administering multiple IDP instances (e.g., Okta, Entra ID, Ping Identity), including consolidation efforts 

• Experience with modern cloud JIT approaches to identity and access provisioning 

• Experience leading IAM workstreams through a merger, acquisition, or other major organizational change 

• Demonstrated success automating manual identity processes such as access reviews, onboarding/offboarding, and role transfers 

• Strong understanding of compliance and audit requirements in a regulated environment (HIPAA, HITRUST, SOC 2) 

• Experience partnering with HR and IT on enterprise system deployments (e.g., HRIS) from an identity perspective 

• Excellent stakeholder management and communication skills, with the ability to translate technical IAM concepts for executive and business audiences 

• Experience in healthcare or another highly regulated industry (HIPAA/HITRUST-aware) 

Required 

• 10+ years of experience in identity and access management, including 5+ years in a leadership role managing IAM programs, teams, or workstreams at an enterprise scale 

• Proven track record owning IAM strategy and operations end-to-end — not just contributing to or executing against a roadmap set by others — including full accountability for audit outcomes and regulatory posture 

• Deep, hands-on expertise across the full identity lifecycle spanning multiple domains: corporate/workforce identity, non-human/machine identity (service accounts, workload identities, secrets), cloud identities, and customer identity and access management (CIAM) 

• Experience owning and consolidating multiple IDP instances (e.g., Okta, Entra ID, Ping Identity) at the architecture and governance level, including migration/consolidation strategy — not just administering or driving adoption of a platform 

• Demonstrated experience designing and directing Infrastructure-as-Code-driven provisioning and Just-In-Time (JIT) / standing-access-risk reduction models in cloud environments 

• Direct experience leading IAM through a merger, acquisition, or major org restructuring — including system consolidation, identity reconciliation, and stakeholder alignment across previously separate organizations 

• Track record building and scaling an IAM organization, including hiring, structuring, and developing a team of 5+ direct reports within a broader 10–15+ person org 

• Executive-level accountability: experience reporting IAM program health, risk, and audit posture directly to executive leadership and GRC/board-level committees, not just partnering with compliance functions 

• Industry certifications required or strongly preferred at a level commensurate with seniority: CISSP required; CISM, CISA, or CCISO preferred 

• Bachelor's degree in a related technical field, or equivalent experience; advanced degree (MS or MBA) a plus 

• Experience in healthcare or another highly regulated industry (HIPAA/HITRUST-aware), with direct ownership of compliance evidence in a regulated environment 

Preferred 

• Experience standing up an IAM function or IDP consolidation from a fragmented or M&A-driven starting state 

• Familiarity with zero trust architecture frameworks and their practical rollout in a hybrid enterprise/cloud environment 

• Prior experience managing globally distributed teams, including offshore resources 

Geographic Responsibility:  Remote, US

Type of Employment: Full-time, permanent 

FLSA Classification (USA Only): Exempt  

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

• Work across multiple time zones in a hybrid or remote work environment. 

• Long periods of time sitting and/or standing in front of a computer using video technology. 

• May require travel dependent on company needs. 

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check. 

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. 

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**The annual US base salary range for this position is $186,000 to $202,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.