Network Operations Center (NOC) Technician - NANA Net - Kotzebue, AK
NANA Regional Corporation
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Job Description The NOC Technician is the first line of defense in monitoring network performance, responding to alerts, and addressing customer issues. Operating 24/7, this role ensures the integrity and stability of the ISP's backbone and last-mile fiber services. The NOC Technician also provides help desk support to end users (ISP customers), assisting them with connectivity issues, basic troubleshooting steps, and escalating complex issues to higher-tier support as necessary. Responsibiliti…
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