IT Specialist (Systems Analysis)

Summary

This position is assigned to the Nonappropriated Fund (NAF) Systems Branch (N6Q); supporting Fleet and Family Readiness Support Services (N94); Commander, Navy Installations Command (CNIC); Millington, TN. Incumbent serves as a Headquarters (HQ) IT Specialist (Systems Analysis) responsible for applying analytical processes to the planning, design, implementation, and maintenance of existing, of new and improved information systems to meet the business requirements of customer programs.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Provides higher level helpdesk support for the Enterprise Resource Planning (ERP) and business systems. Cross-training colleagues as required or appropriate Performing needs analyses to define opportunities for new or improved business process solutions. Analyzes customer/user/process owner change requests and/or makes suitable alternative recommendations to business partners when applicable. Consults with customers to identify and specify requirements. Conducts as-is/to-be business process workshops, documenting results and creating gap-fit analyses. Researches best practice ERP and business configuration solutions. Translates customer business requirements into configured system prototypes. Develops overall functional and systems requirements and specifications. Conducts business process reengineering and documenting results. Conducts feasibility studies and trade-off analyses. Prepares business cases for the application of IT solutions. Defines ERP and business systems scope and objectives. Develops cost estimates for new or modified systems. Assists with the integration of all systems components; e.g., procedures, databases, policies, software, and hardware. Prepares functional specification for custom application developments. Plans and manages ERP and business systems implementations. Serves as a liaison between development teams and internal/external business partners. Configures ERP and business systems to accomplish business functions. Creates ERP and business systems requirements, configuration, and training documentation. Plans and manages system testing. Creates testing plans and testing case scenarios. Plans and manages system data conversions. Performs unit testing, integration testing, and regression testing. Ensures integration between ERP systems and functional modules adheres to best practices. Serves as acting Contracting Officer Representative (COR) or Technical Advisor (TA), as required. Provides beginner and advanced ERP and business systems training to super-users, business process owners, end users, and peers. Ensures the rigorous application of information security/ information assurance policies, principles, and practices to the systems analysis process.

Qualifications and evaluation

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Education

There is no positive educational requirement for this position.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 10/25/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13074501 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Required documents

The following documents are required at the time of application: Resume: limited to two pages, must use font no smaller than 10-point with margins no less that one inch on all sides; please review the link on how to write a federal resume - Resume Requirements *Proof of education: transcripts only; diplomas and degree audits are not acceptable. Failure to provide transcripts will result in an ineligibility rating. Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation. If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 *Transcripts must be submitted as proof of education in order to be considered.

Additional information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.