Laboratory Operations Manager, Microbiology

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

The Laboratory Operations Manager is responsible for leading all aspects of laboratory operations to ensure scientific excellence, operational efficiency, regulatory compliance, and client satisfaction. This role provides strategic, technical, and people leadership to deliver high-quality laboratory outputs that meet corporate goals and industry standards. The Laboratory Operations Manager builds and maintains the systems, people, and processes that enable consistent, compliant, and scalable laboratory performance.

Key Responsibilities

• Lead overall laboratory performance, ensuring quality, compliance, efficiency, and on-time delivery.
• Translate business strategy into operational execution, including capacity, services, and technology.
• Own throughput, financial performance, and key performance metrics.
• Build and optimize workflows, systems, and team structure for scalable operations.
• Ensure regulatory compliance, audit readiness, data integrity, and safety standards.
• Implement technology, automation, and process improvements to enhance performance.
• Develop and lead a high-performing team, fostering accountability and continuous growth.
• Partner with cross-functional teams and support client and business needs.
• Communicate performance, risks, and improvements to leadership and stakeholders.
• Maintain strong client, auditor, and external relationships.
• Drive continuous improvement and remove operational barriers.
• Optimize resources while upholding ethical and scientific standards.

Qualifications

• Bachelor’s or Master’s degree in a relevant scientific discipline (e.g., Chemistry, Biology, Engineering); advanced degree preferred.
• 7+ years of progressive experience in laboratory operations, including 3+ years in a leadership or management role.
• Strong knowledge of regulatory requirements and standards (FDA, ISO 17025, USP, GLP, or GMP).
• Proven experience managing teams, budgets, and process improvement initiatives in a technical environment.
• Demonstrated ability to lead through influence, drive organizational change, and communicate effectively across all levels.

Key Competencies

• Strategic and systems thinking
• Leadership and team development
• Operational and financial acumen
• Continuous improvement mindset
• Regulatory and quality expertise
• Strong communication and stakeholder management skills

Additional Information

The position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed. Candidates living within a commutable range of Lancaster, PA are encouraged to apply. 

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Medical Devices is a Disabled and Veteran Equal Employment Opportunity employer.