Business Development Representative I

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Supports growth of SGS OGC laboratory services through customer development, quotations, pricing, lead management, and coordination with laboratory teams. Serves as a commercial link between customers, sales, marketing, and operations to support timely responses, accurate CRM tracking, and effective placement and execution of testing opportunities.

JOB FUNCTIONS

• Develops and grows submitted testing sales for SGS OGC laboratories, including new, existing, and reactivated customers.
• Prepares quotations, issues pricing, and applies established rate agreements, customer-specific pricing, and commercial terms in coordination with laboratory and sales management.
• Develops sales skills, in addition to technical service knowledge, in order to sell multiple product lines and to be able to develop cross-selling opportunities across business lines as they present themselves.
• Maintains sales information systems and expense reporting systems via communications of weekly highlights, contact reports, expense reports, etc. in a timely and accurate manner.
• Serves as a commercial point of contact for assigned customers, coordinating with laboratory teams to ensure customer requirements, timelines, pricing, and service expectations are understood and met.
• Participates in entertainment activities with existing and new customers to develop and enhance our business relationships
• Communicates customer requirements/opportunities to SGS sales and technical management, and other functional resources as appropriate.
• Continually involved in facilitating operational excellence by communicating customer needs to internal counterparts to ensure timely and accurate solutions to increase customer satisfaction.
• Increases industry awareness and knowledge by attending appropriate industry conferences and company meetings.
• Manages incoming SGS OGC web leads, ensuring opportunities are promptly reviewed, assigned to the appropriate laboratory or sales representative, and followed through to resolution.
• Works closely with the Marketing Coordinator to monitor incoming web inquiries and ensure timely response and appropriate placement across the OGC laboratory network.
• Ensures web leads, quotations, customer interactions, opportunities, and sales outcomes are accurately and consistently updated in the CRM, including follow-up with other responding sales representatives as needed.
• Develops new business through customer outreach, referrals, internal SGS opportunities, dormant-account reactivation, and identification of cross-selling opportunities across laboratories and service lines.
• At all times, comply with SGS Code of Integrity and Professional Conduct

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Qualifications

EDUCATION AND EXPERIENCE

• College Degree, preferably in technical discipline or transferrable experience; with a minimum of 2 years' experience (industry or direct sales). Required

KNOWLEDGE / SKILLS / ABILITIES

• A track record of repeated success in selling high value consultancy led solutions in a target led environment.
• Personal impact and exceptional communication skills.
• Highly developed influencing and stakeholder management skills.
• Professional credibility, probably through an understanding of the food manufacturing and/or analytical service industry
• Commercial acumen and advanced negotiation skills.
• Must have unquestionable business and personal integrity ethical standards.
• High levels of resourcefulness, influence/organizational savvy, execution skills (strategy through implementation) as well as executive presence/impact are critical to the success of this individual.
• The tenacity and personal drive appropriate for winning new business
• Demonstrate strong computer skills in Microsoft Outlook, Word, Excel, and Power Point.
• Ability to interact and effectively communicate with individuals at all levels in an organization
• Demonstrates a collaborative approach to problem solving for win/win solutions with peer team members, management and customers
• Able to juggle multiple demands while working in a fast-paced environment
• Demonstrate strong computer skills in Microsoft Outlook, Word, Excel, and Power Point.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.