Department Clerical I, Joppa - Full Time

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Ensure all receipts are financially booked accurately and timely to the specific division, department and location.   Ensures receipts are closed out and trouble freight is resolved daily.  Addresses all Accuracy related issues that could impede accurate and timely financial booking. Be the key contact for the building for all accuracy and trouble resolution issues. Perform other duties as assigned.

Essential Functions

• Process non-edi manual receipts re-label and push out for Macy’s, BLM and BOS stores.
• Research unidentified freight to book to the correct store, re-label and push out.
• Research and correct all trouble shipments, re-label and push out.
• Research and respond to emails and phone calls within 24hrs.
• Recognize situations that will impact system integrity & issues.  Use judgment to communicate alerts to key stakeholders to prevent escalation of issues. 
• Conduct extensive analysis and follow-up of receipts using multiple reports and systems.  
• Validate activity of overbookings or under bookings.  Determine if corrections are needed.  If corrections are justified, process as required within standards of inventory integrity & compliance.  Expedite necessary corrections based on research findings.
• Within multiple systems, use knowledge & judgment to perform edi KR adjustments if needed.
• Research and enter adjustments required for inventory reconciliation to minimize unfavorable financial impact for stores.
• First point of contact for external relationships requiring problem resolution, financial review of bookings, and supporting analysis (A/P, Merchants, MIO, Inventory Control).  
• Uses judgment to escalate issues appropriately to key stakeholders.
• Maintain organized documents per the MLO documentation retention policy.
• Processing OS&D’s.
• Regular, dependable, punctual and good attendance

Qualifications and Competencies

• High school diploma or equivalent
• 3 years of related experience, preferable with accounts payable experience
• 2 years of experience with:
  • Addressing complex issues using diplomacy and tact
  • Working with spreadsheets, reporting and responding to questions/issues
• 1 year of experience in a distribution center
• Strong leadership profile and excellent negotiation skills 
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Ability to read, understand and interpret employment policies, instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals in English
• Resourceful self-starter, works well independently as well as part of a team
• Must be proficient in the use of computers and handheld technology
• Ability to work a flexible schedule, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision 
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• Frequently lift/move up to 25lbs

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:  

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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