Juror Clerk

Summary

The Juror Clerk works in the Juror Office of the Special Operations Division of the Superior Court of the District of Columbia. The Juror Clerk performs administrative, clerical, and customer service duties to support juror services in compliance with the Superior Court Jury Plan, applicable provisions of the D.C. Code, court rules, the Juror Office business processes and standard operating procedures, and the Superior Court Customer Service Protocol.

Duties

Brief Duties of the Position: Greets jurors and court stakeholders professionally; secures resources related to the Americans with Disabilities Act (ADA); shares relevant information; and resolves payment inquiries. Enters data and scans/validates juror bio-forms; manages the Jurors on Call system; processes notices; and responds to requests. Reviews reports to monitor compliance with standards and alerts management of deviations to improve data quality. Processes incoming and outgoing mail by opening, reviewing, and sorting. Responds to inquiries received in person, by telephone, email, voicemail, Live Chat, and eJuror. Ensures the efficient and fair management of jurors related to summoning, qualification, enrollment, selection, orientation, and payment. Collaborates with judicial chambers, United States Attorney's Office, and other stakeholders to support overall operations.

Requirements

A background and security investigation is required. A probationary period of one (1) year must be successfully completed.

Qualifications and evaluation

Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the basic qualification requirements. Answers submitted in the questionnaire must be supported by your resume. Your resume must reflect the relevant experience and demonstrate that you meet the minimum qualifications, or your application will not be considered. You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/13027331

Education

At a minimum, candidates must possess a high school diploma or GED. You must upload a copy of your college transcript or degree for consideration. The transcript must show the name of the college or university, your name, degree conferred date, a list of courses with credit hours, major(s), and grade-point average or class ranking. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at the time of application to receive credit for that education.For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Benefits

This is not a federal position. The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation. Please click on the following for more information about these benefits: http://www.opm.gov/Insure/health/enrollment/new_employees.asp The DC Courts leave policy is as follows: Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three (3) years of service, this increases to six (6) hours biweekly, and at 15 years it increases to eight (8) hours biweekly. Most military, federal, and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year. Sick Leave is used for personal medical needs, care of a family member, or adoption-related purposes. Full-time employees earn four (4) hours of sick leave biweekly. This leave can be accrued without limit. In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.

How to apply

Please read the entire announcement and all the instructions before you begin the application. To apply and be considered for this position, you must complete all required questionnaires and assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. Click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button before 11:59 PM (ET) on the announcement closing date. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Required documents

The following documents must be submitted with your application: Resume Completed Aessessment Questionnaire Documentation /Proof of Education (e.g. copy of high school diploma, GED certificate, college transcript or degree) Three (3) professional references

Additional information

This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. Please note that there is a mandatory one-year probationary period for all new court employees. All required information must be received by the vacancy announcement closing date.