HR Service Center Representative I

Overview: THIS ROLE WILL BE HYBRID 4 DAYS/WEEK ONSITE (1 DAY REMOTE) BASED OUT OF M&T'S PLAZA BUILDING IN BUFFALO, NY Provides Human Resources (HR) support to employees, former workers, and retirees. Responsible for partnership and collaboration with HR Centers of Excellence (COEs) when needed to work towards a resolution. Primary Responsibilities: Function as the first point of contact for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from…