Chief Health Informatics Officer (Pharmacist)-CHIO

Summary

This position is the Chief, Health System Informatics Officer (CHIO) at the Kansas City VA Medical Center. The Health Informatics Program has 3 sections: Clinical Applications, Data Analytics and Change Management. The change management section provides consultative collaboration with implementation of disruptive programs and processes regarding technology, clinical applications and informatics.

Duties

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Primary Functions are but limited to: Primary Functions 1. PATIENT CARE Play a key role in using the capability of the VA clinical information systems to assist practitioners in doing the right things for the right patients at the right time (Decision Support). Ensure adequate support to measurably improve the quality of data and the transfer of clinical information between providers. Ensure valid information is available to providers and administrators of healthcare. 2. TECHNOLOGY AND INFORMATICS Evaluate clinical computing systems; analyze and evaluate the effect of interventions on health outcomes using existing and future data analytic platforms. Expand and enhance access to aggregate and detailed health information through various initiatives, and enhance the effective and efficient use of medical information systems for patient care, quality improvement & research projects. Contribute to the planning and execution of computer hardware/software development to meet patient care needs, and ensure optimal computer use. The incumbent participates in a network of subject matter experts in the facility, VISN, VHA program offices, and Central Office. 3. COLLABORATION Coordinate information management support for clinical activities within the facility and the VISN by participating collaboratively with staff to design, implement, and evaluate the clinical information systems configuration, and the capabilities that will be used. Works closely with the Department of Veterans Affairs' Office of Information and Technology (OI&T), VISN Strategic Planner, VISN Biomedical Engineering, Medical, Nursing, Pharmacy, and other clinical staff to assure state of art IT is integrated into each construction projects. Work collaboratively with VA Central Office and staff from other Networks nationwide to develop and implement informatics-related policies, both local and national. Participate as a liaison between facilities and committees, teams and ad hoc external working groups. 4. POLICY DEVELOPMENT AND IMPLEMENTATION Ensure that all local informatics policies are implemented properly and in a timely manner. Develop, integrate, and coordinate operation of these programs and responsibilities facility-wide. 5. CLINICAL APPLICATIONS Oversee the functions of the Computerized Patient Record System (CPRS), VHA's electronic medical record along with several ancillary systems. Oversee the Kansas City VA Medical Center implementation of eHRM. Function at an advanced level of informatics practice encompassing the full range of activities that focus on the methods and technologies of information handling in the delivery of patient care. Evaluate and make recommendations on planned or proposed clinical software applications and administrative policies. 6. EDUCATION Maintain high end working knowledge of CPRS and the ability to understand a wide range of clinical needs (i.e.: radiology, surgery, nursing, etc.). Coordinate institutional compliance with external accrediting organizations. Ensure employee education/awareness to optimize computer use, initially and on an on-going basis as it relates to informatics. 7. MANAGERIAL & SUPERVISORY RESPONSIBILITIES As Chief, Health Informatics Officer, the incumbent supervises all Clinical Application Coordinators (CACs) to accomplish the work of the various organizational units of Clinical Applications, MCA, and Medical Administration (Eligibility/FOIA). Exercise supervisory authorities and responsibilities involving work assignments and reviews, and approve or reject daily and long-range work requirements. Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production and promote team building in order to improve business practices. Exercise supervisory authorities and responsibilities involving administrative and personnel management functions relative to the staff supervised. Supervise, plan, and direct overall personnel management activities. Review positions to determine the need and accuracy of position descriptions and recommends changes in position classification, subject to approval by higher level officials. Recommend awards or bonuses for personnel, approves annual and sick leave requests, and recommend personnel for retention, promotion, and/or disciplinary actions. Make or approve the selections of subordinate employees. 8. OTHER DUTIES RELATED TO THE POSITION National leadership in projects/teams/committees. Other duties that may emerge. Work Schedule: Monday-Friday 8:00am-4:30pm CST Telework: ad hoc per agency policy Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications and evaluation

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/19/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13060985. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Required documents

To apply for this position, you must provide a complete Application Package which includes: The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Other (1) PCS Orders Performance Appraisal Professional Certification Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference. Veterans' preference does not apply for internal or other current permanent Federal agency employees.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.