Health System Specialist

Summary

This position is located in the Change Management Directorate within the Office of Change Management for the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO), located within the Office of the Deputy Secretary of VA (DEPSECVA), where the incumbent serves as the Senior Change Management Specialist.

Duties

This is a bargaining unit eligible position. Major Duties: Apply change management theory and application at the national, regional, and local level; leading up to, during, and after deployment of the modernized Electronic Health Record (EHR). Determine long-rang work plans and schedules to implement goals, objectives and deadlines set by higher management. Incumbent determines resource needs, allocates resources and accounts for their effective use. Integrate organizational goals, change management theory, contract management and communications skills in a rapidly changing environment. Apply project management tools and techniques as well as change management theory and application. Work closely with the Change Management Strategy, End User and Engagement team and EHRM-IO Training teams to ensure cross-function communication and effective approach in implementation of all field facing change management activities. Execute change management programs to meet the needs of end-users of the modernized electronic health records within the regions and sites under his/her purview. Apply qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs throughout the Electronic Health Records Modernization and Integrated Office (EHRM-IO). Identify education needs, models, and resources related to the implementation of change management practices, particularly "best practices" for the multiple VA site's deployment of Electronic Health Record Modernization EHRM) across the organization. Express oral and written communication skills to interact effectively with a variety of internal external stakeholders. Prepare written and oral presentations requiring extensive technical and analytical input by the incumbent and/or subordinates. VA offers a comprehensive total rewards package: VA Total Rewards Work Schedule: Monday -Friday, 8:00 a.m. -4:30 p.m. Compressed/Flexible Schedule: May be available upon supervisory approval Telework: May be available upon supervisory approval Duty Location Status: Will work from a VA-owned or leased space Position Description Title/PD#: Health System Specialist/ PD18987A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Physical Demands: The work requires moderate level of physical activity including, walking, climbing stairs and conducting on-site evaluations. The position requires 75% overnight travel.

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications and evaluation

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Education

There is no educational substitution for the GS-14 level.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/18/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13027621. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Required documents

To apply for this position, you must provide a complete Application Package which includes: Resume The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old." Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.