Director, 988 and Behavioral Health Crisis Coordination Office

Summary

The Substance Abuse and Mental Health Services Administration (SAMHSA) seeks a senior executive to serve as Director of the 988 and Behavioral Health Crisis Coordination Office. This leader directs implementation of the 988 Suicide & Crisis Lifeline, oversees behavioral health crisis policy and operations, coordinates with federal agencies and external partners, advises senior leadership on crisis system strategy, and drives initiatives to strengthen nation's behavioral health crisis response.

Duties

Provides executive leadership and strategic direction for the 988 and Behavioral Health Crisis Coordination Office, overseeing the implementation, expansion, and continuous improvement of the national 988 Suicide & Crisis Lifeline and broader behavioral health crisis system transformation initiatives. Directs day-to-day office operations, supervises multidisciplinary staff, establishes organizational priorities, manages workforce planning and performance, and leads the development, analysis, implementation, and dissemination of behavioral health policy and strategic initiatives. Serves as the principal advisor to the Assistant Secretary and senior SAMHSA leadership on national 988 policy, crisis system development, and program implementation, ensuring alignment with Departmental priorities and federal objectives. Leads cross-government coordination and serves as the primary liaison among SAMHSA, HHS, other federal agencies, states, crisis centers, and public and private stakeholders to advance a comprehensive national behavioral health crisis response system. Provides executive oversight of strategic planning, performance management, program evaluation, communications, and technical assistance activities; reviews and approves major policy documents, reports, and congressional materials; and represents SAMHSA in high-level meetings, interagency initiatives, and public forums. Develops evidence-based recommendations, monitors program outcomes, and drives continuous improvement to strengthen national crisis services and ensure effective delivery of behavioral health programs.

Qualifications and evaluation

You will be evaluated on the quality and extent of your total accomplishments, experience, and education (if applicable). Your application will be rated and ranked by an Executive Resources Board (ERB) Panel, comprised of at least three SES members, using only the information required within the application package. Applicants who do not demonstrate in their application sufficient possession of the ECQs and TQs will be determined ineligible for further consideration. Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration. Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.

Education

No minimum education requirements for this position.

How to apply

You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on the CLOSING DATE 08/21/2026 of this announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.

Required documents

A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. 1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER. 2. Cover Letter: All applicants must submit a cover letter that is no more than one page. 3. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy. 4. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable: CURRENT OR FORMER SES MEBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility. SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification. CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee. STRONGLY RECOMMENDED: Most recent performance evaluation

Additional information

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, research emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement Preferred Experience: Experience leading large-scale behavioral health or public health programs, including crisis response, policy development, program implementation, and cross-sector coordination, while advising senior executives, managing multidisciplinary teams, and collaborating with federal, state, Tribal, local, and private-sector partners to advance complex national initiatives. Salary: Salary for Senior Executive Service positions varies depending on qualifications. The annual salary range may be found at the top of this announcement. This position may be eligible for performance bonuses and performance-based pay adjustments. Standards of Conduct/Financial Disclosure HHS inspires public confidence by maintaining high ethical principles, and all Federal Government employees are subject to the conflict-of-interest statutes and regulations, including the Standards of Ethical Conduct, that govern activities with outside organizations and reporting financial holdings. The Ethics in Government Act, PL 95-521 also requires the applicant selected for this position to submit a Public Financial Disclosure Report, OGE-278, prior to assuming the SES position, annually, and upon termination of employment. Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to If applying online poses a hardship to you, you may submit your application by contacting. Gregory T. Stewart in the agency contact section. Reasonable Accommodation Policy Statement Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact an agency representative in the agency contact section of this announcement. Requests for reasonable accommodation will be made on a case-by-case basis. Veteran's Preference Veteran's Preference does not apply to the SES. Selective Service Males born after 12/31/1959 must be registered or exempt from selective service see: https://www.sss.gov/RegVer/wfRegistration.aspx OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.