National Senior Director Quality and Patient Safety-Policy

Summary

Are you ready to help shape the future of care for our Nation's Veterans? The Veterans Health Administration is seeking an exceptional leader to serve as National Senior Director, Quality and Patient Safety-Policy, and as a principal advisor on national policy and strategy. Join us in advancing safe, high-quality, accessible care for Veterans nationwide.

Duties

Note: Location negotiable upon selection. 4-Year 7306 appointment with potential for re-appointment (not guaranteed) NOTE: The applicant's education and length of practice (experience) will be considered by a Compensation Panel in determining the salary of the applicant selected (Physician only). Exceptions to the salary cap must be approved. Please carefully review the three Technical Qualifications (TQ) listed in the Qualifications section. Applicants must meet these TQs in addition to the position's minimum qualifications. Salary Information: Physician Pay Table 4 Tier 2 - $145,000 to $295,000 Work schedule: Monday - Friday, 40 hours per week Relocation/Recruitment Incentives: Not Authorized Appraised Value Offer (AVO): Not Authorized Relocation Expenses: Not Authorized The National Senior Director (NSD), Quality and Patient Safety Policy (QPSP), serves as the principal advisor to Veterans Health Administration (VHA) leadership on national quality and patient safety policy and reports directly to the Assistant Under Secretary for Health (AUSH), Integrated Care and Delivery, under the Deputy Under Secretary for Health (DUSH). The incumbent is responsible for formulating, promulgating, and governing enterprise policies, standards, and oversight frameworks that enable safe, effective, reliable, and high-quality care for Veterans across VHA. The NSD, QPSP leads the development of VHA's quality and patient safety policy architecture, ensures alignment with statutory and regulatory requirements, and provides authoritative guidance and governance to program offices, Veterans Integrated Service Networks (VISNs), Health Service Areas (HSAs), and Health Care Systems (HCS) for consistent execution by operations leadership.

Requirements

Must be a U.S. citizen Suitable for Federal employment, determined by a background investigation Designated and/or random drug testing may be required Selective Service Registration is required for males born after 12/31/1959 4-Year 7306 appointment with potential for re-appointment (not guaranteed) Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.

Qualifications and evaluation

In describing your experience please is clear and specific. We will not make assumptions regarding your experience. Your resume and/or supporting documentation will be verified; errors or omissions may affect your rating or consideration for employment. Please follow all instructions carefully. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Education

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must submit a Certificate of Foreign Equivalency.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/30/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13116534. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Required documents

To apply for this position, you must provide a complete Application Package which includes: Curriculum Vitae (CV) or Resume Proof of current certification, licensure or registration (for physicians this proof can be a copy or you can provide the certification, licensure or registration number, state and expiration date in your resume) If currently a federal employee, include a copy of your latest SF-50, Notification of Personnel Action outlining your current pay plan, series, and grade. (If you have held a higher graded position in the past, please include a SF-50 to verify the level served.) Non-Federal Employees must submit recent pay documentation. Other documents needed may include: Cover Letter, License, Long-form resume/Curriculum vitae (CV), Other (1), Performance Appraisal, Professional Certification, SF-50/ Notification of Personnel Action, and Transcript Recommended Documents: Copy of your most recent performance appraisal. NOTE: If tentatively selected you may be required to provide additional documents including official college transcript(s) (if not currently appointed as a Veterans Health Administration Physician).

Additional information

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans' Preference does not apply to Senior Executive Equivalent positions. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.