FT BCN Patient Care Navigator II

At Bluegrass Care Navigators we are committed to a work setting that treats all team members with fairness, dignity, and respect. We offer our team members an opportunity to grow, to develop professionally, and to work in a team environment. You can help our team make a lasting difference. Join #TeamBCN where your work matters, and your time is valued.

Schedule

Monday-Friday; 8am-5pm

Position Summary

The Patient Care Navigator II position is responsible to provide care coordination, admit patients in electronic medical record system, schedule patients, triage incoming calls/messages, and potentially travel with the provider to assist with home visits and/or patient need assessments. Assist Primary and Palliative Care Nurse when needed. Responsible for a variety of clerical and support duties including typing correspondence and documents, special projects, faxing, errands outside organizational office and other clerical support as required.  Cross-cover palliative care service lines as needed.

Position Qualifications

• GED or High School Diploma; One-year certificate from college or technical school; or a minimum two years related experience and/or training; or equivalent combination of education and experience.
• Graduate from an accredited Medical Assistant Program (CMA) or registered Medical Assistant Program (RMA) and completion of a clinical externship. Medical Assistant Certification.
• Experience in primary care, geriatric care; hospice or palliative care preferred.
• Basic Life Support (BLS) certification preferred.
• Is self-directed with the ability to work with little supervision.
• Demonstrates the ability to work well with health care professionals and an interdisciplinary team.
• Ability to read and interpret documents, policies and procedures, procedural manuals, and operating instructions.
• Ability to write routine reports and correspondence.
• Professional oral and written communication skills with ability to speak effectively and interact with staff and community.
• Ability to interpret and apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Knowledgeable of and proficient in a variety of computer programs including word processing and spreadsheets, including but not limited to Microsoft Excel, Word, and Power Point.
• Ability to operate various office equipment including computer, copier, and facsimile machines.

Bluegrass Care Navigators is committed to creating a diverse environment and complies with Equal Employment Opportunity and Title VI guidelines. Employment with Bluegrass Care Navigators, as well as our services, are available to all qualified individuals. We embrace and celebrate differences of persons of varying age, ethnicity, gender, disability, race, color, sex (including sex characteristics, intersex traits, pregnancy or related conditions), sexual orientation, gender identity, sex stereotypes, religion, national origin, political affiliation, socioeconomic and family status, geographic region, and other characteristics that make our employees unique.

It is the policy of Bluegrass Care Navigators to implement fair and effective personnel policies and to require all employees to serve the organization's mission and values.