Manager of Technical Accounting

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

ServiceNow is seeking a Manager, Technical Accounting, to join our Technical Accounting team in our next phase of growth. This is a high-visibility position that will play an important role in researching and documenting a wide variety of complex technical accounting matters, supporting purchase accounting for an active M&A pipeline, and other related topics. You will collaborate closely with stakeholders throughout the Company to support the successful execution of key initiatives within the Finance organization. This role will report to the Director, Technical Accounting, who reports to the Sr. Director, Technical Accounting and M&A. The Sr. Director has responsibility for all technical accounting matters and leads Finance’s M&A process from diligence through integration. 

What you get to do in this role: 

• Research and prepare technical accounting memos documenting the Company’s technical accounting issues and conclusions, supported by authoritative US GAAP guidance; support the presentation and resolution of the Company’s positions on critical accounting issues with internal leadership and external auditors 

• Monitor and assess new accounting pronouncements applicable to the Company; partner with stakeholders to analyze the impact and support implementation 

• Key contributor throughout the M&A process, supporting pre-letter of intent review, financial diligence, purchase accounting, and valuation, as well as post-close accounting integration 

• Develop and apply deep technical knowledge in areas such as business combinations, investment accounting, goodwill and intangible asset impairment testing, accounting for share-based compensation programs, revenue accounting matters (e.g., payments to a customer, gross versus net), and hedge accounting, amongst a variety of other complex accounting areas 

• Draft and review SEC disclosures on relevant technical accounting topics 

• Execute the quarterly and year-end close process for technical accounting matters, including preparation of journal entries, reconciliations, and SEC disclosure support 

• Be a trusted business partner and advisor to various stakeholders within Accounting, Finance, Legal, Corporate Development, and other cross-functional teams 

• Take initiative for process improvements to scale and optimize the technical accounting process, including the implementation of AI initiatives 

• Contribute to the design, implementation, and maintenance of effective global accounting policies, processes, procedures, and internal controls 

• Serve as a day-to-day technical accounting contact for external auditors, supporting resolution of complex accounting matters 

• Support special projects and workflow process improvements 

• Involvement in the SEC reporting process to help ensure the financial statements are in compliance with US GAAP 

Qualifications

To be successful in this role you have: 

• Total experience of minimum 6 years, including Big Four public accounting experience and/or technical accounting experience at a public company 

• BS/BA degree in Finance or Accounting and active CPA license is required 

• Manager role in a Big Four public accounting firm and/or technical accounting role at a public company 

• Positive, service-oriented attitude, highly motivated to learn and to make an impact within the organization 

• Experience mentoring and reviewing the work of junior team members; prior team leadership experience is a plus 

• Strong technical accounting background with a knowledge of US GAAP, SEC reporting standards, and SOX 404, as well as experience performing technical research and preparing technical accounting memos 

• Excellent verbal/written communication and presentation skills 

• Relationship builder across all levels of the organization 

• Demonstrated ability to influence cross-functional stakeholders (Finance, Legal, Corporate Development) on technical accounting positions without direct authority 

• Strong organizational skills to manage numerous workstreams at once and complete work timely 

• Self-starter and a great team member 

• Proactive approach to identifying root causes and implementing durable solutions, including escalation when appropriate 

• Ability to be flexible and work analytically in a dynamic environment 

• Meticulous and superior attention to detail 

• Strong Excel knowledge 

• Familiarity with emerging AI tools for accounting automation is valued 

• Experience with SAP or other large ERP systems is a plus 

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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