Technical Program Manager, CX Intelligence & AI
Coinbase
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Ready to do the most impactful work of your career? Athttps://www.coinbase.com/careers. As the Technical Program Manager for CX Intelligence & AI (CXI), you'll be the embedded program management owner for all of CX, driving cross-functional execution across CX Ops, CX Programs, Product/Engineering, and Analytics. CXI is responsible for transforming Coinbase Customer Support from a reactive operations center into a highly effective, AI-powered support experience that is better for customers and …
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