Service Center Supervisor- Eurofins Drinking Water and Wastewater West, Bend, OR

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing
services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

Job Description

Eurofins Drinking Water and Wastewater West is seeking a Service Center Supervisor to join our team in Bend OR! 

Responsibilities

• Oversee all activities and employees of the location
• Project management of all received samples and projects as needed
• Analyze microbiology and inorganic testing on potable and non-potable water samples
• Perform monthly environmental testing (water, surfaces, air) and annual calibrations
• Receive and log potable water and non-potable water samples from clients
• Create microbiological and chemical projects and reports and corresponding invoices
• Prepare various media types for sample analysis
• Submit all compliance drinking water to Oregon State Heath Authority and EPA as needed
• Answer and respond to all client correspondence via phone and email
• Schedule all equipment calibration and maintain diligent records
• Schedule all sample collections performed by the location
• Consult public on testing and sampling procedures 
• Consult water systems and utilities on testing and sampling procedures 
• Maintain laboratory supply inventory 
• Maintain all SOPs and training documents 
• Maintain all NELAP certification requirements including but not limited to: proficiency testing, internal audits, logbook audits, on-site audits by accreditation body and audit responses 
• Act as onsite Quality Control Officer 
• Maintain and organize clients chemical and sampling schedules along with bottle orders and personalized CoCs.
• Ability to analyze samples on weekends, holidays and on call, as needed

Qualifications

Skills/Qualifications

• Aseptic technique
• Excellent customer service
• Reliable, timely and punctual
• Multitasking with strong time management
• Work within strict time requirements of microbiology tests
• Excellent documentation, computer and organization skills
• Must be able to communicate effectively with lab personnel and clients
• Previous knowledge of environmental testing and compliance regulations is desired

Education/Experience

• Bachelor’s degree in microbiology, biology, or equivalent 
• 2 years customer experience preferred
• Minimum of two weeks training at academic institution in microbiological analysis of drinking water or 80 hours on the job training

Additional Information

Position is full-time salaried, Monday to Friday 8 am to 5 pm with possibility of longer hours and weekends as needed.

The salary range for this position is $65,000 - $70,000 annually.

Candidates within a commutable distance to Bend, OR are encouraged to apply. 

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

To learn more about Eurofins, please explore our website www.eurofinsus.com 

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.