Associate Advisor, Revenue Protection
LUMA Energy
US$129,614 - $129,614 est.Full-timePosted 2 days ago
Job Summary: Manages inbound and outbound customer interactions—via phone, email, chat, and mail—focused on collections and payment processing, while maintaining flexibility to work evenings and weekends as needed. Job Description: Handles inbound and outbound customer calls to process payments and collect overdue balances, ensuring timely transactions and improved customer experience. Responds to customer inquiries across written channels—including email, mail, chat, and social media—to resolv…
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