Program Manager (Public Engagement) - DIRECT HIRE

Summary

The candidate directs, manages, and executes the central Audiovisual & Digital Multimedia Production Program for the DOT. This includes providing technical oversight, resource allocation, and governance for media production, live broadcasts, interagency agreements, and digital asset archiving across the Department. Plans include complex video, livestream, and digital/social media projects; sets priorities, tracking systems, and schedules; and formulate technical standards.

Duties

As a Program Manager (Audio Visual), you will: Direct planning, governance, branding standards, and Section 508 accessibility guidelines for the central agency-wide visual communications and digital media program. Manage end-to-end audiovisual production, including pre-production planning, live/pre-recorded broadcasts, high-profile event coverage, and advanced post-production using professional software systems. Serve as a certified Contracting Officer's Representative (COR) to draft specifications, manage vendor performance, review invoices, and enforce FAR compliance for production contracts and interagency agreements. Oversee multimedia program funds, tracks project account obligations, evaluate resource allocation, and manages the lifecycle of studio and field production technology. Advise senior leaders and cross-functional teams on visual communication strategies while maintaining DOT's central video library, file storage, and digital asset preservation system. The ideal candidate is an experienced Program Manager to research, design, and execute innovative public engagement strategies. The ideal candidate will possess proven expertise in managing complex outreach initiatives, aligning public affairs programs with leadership priorities, and driving strategic communications that elevate departmental visibility and foster meaningful stakeholder partnerships nationwide.

Requirements

CONDITIONS OF EMPLOYMENT: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance the organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. BACKGROUND INVESTIGATION: A background security investigation is required for all selected individuals. Appointment will be subject to the applicant's successful completion of the security investigation and favorable adjudication. Failure to meet these requirements will be grounds for termination. PROBATIONARY PERIOD: Applicants may be required to successfully complete a one-year probationary period (unless already completed).

Qualifications and evaluation

DESCRIBING YOUR EXPERIENCE: Please be clear and specific when describing your experience, as HR evaluates applications strictly on the facts provided and will not make assumptions. To receive full credit, your narrative responses must be written in paragraph format and explicitly match your resume. Begin each response by listing the exact position title, organization, employment dates (MM/YYYY–MM/YYYY), full- or part-time status, average weekly hours, and federal series/grade (if applicable). Within the body of the paragraph, clearly describe your specific duties, actions taken, tools used, and measurable outcomes. HR will cross-check these details against your resume; if your resume does not fully support every claim and timeframe, the experience will not be considered for credit, which may result in an ineligible determination. IMPORTANT: Submit all required resume details and documents by the closing date. Verify that all files have successfully transferred before submitting. Late or incomplete applications will be disqualified. For this announcement, applications will be reviewed to determine if the applicant meets the basic qualifications for this position. The applications of individuals who meet the basic qualifications will be assessed to validate that the applicant possesses the Knowledge, Skills, and Abilities (KSAs) at the level of proficiency needed to perform the job successfully. Applicants who are found to possess the necessary KSAs to perform the job may be referred to the selecting official for further consideration. This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate. You may preview questions for this vacancy.

How to apply

To be considered, you must submit all required resume details and applicable documents no later than 11:59 (EST) by the closing date of the announcement. Note: Uploading documents to USAJobs does not automatically attach them to this application. You must review and verify that all files are successfully transferred to our system before final submission. Late or incomplete applications will be disqualified. To begin, click the "Apply Online" button on the job announcement posting. Follow the directions to register, submit all required documents and complete the assessment questionnaire. You may review your saved application(s) at https://help.usajobs.gov/ If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov

Required documents

RESUME: In accordance with the OPM memorandum titled Merit Hiring Plan, dated May 29, 2025, resumes with a maximum of two (2) pages in length will be accepted as part of your application. These should be legible and in a readable font size. A determination of your eligibility and/or qualifications will be based only on those two (2) pages. Your resume MUST contain specific information that can be used to make a qualification determination, including employment beginning and ending dates for each position, whether employment is Full-time or Part-time (e.g., Program Analyst, GS-343-11 | January 2009–Present | 40 Hours/Week) and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education, as well as support the required specialized experience.For assistance with the resume builder, please visit: https://help.usajobs.gov/how-to DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the standards for this vacancy and provide all of the following documents: your most recent performance appraisal, the proof of eligibility letter from the Agency, and your most current SF-50, displaying current series and grade. Qualified CTAP/ICTAP candidates receive priority and will be referred to the hiring manager. For more information, please review the OPM Employee's Guide to Career Transition. SPECIAL ATTENTION: To be considered, you must submit all required resume details and applicable documents by the closing date. Late or incomplete applications will be disqualified. Note: Uploading documents to USAJobs does not automatically attach them to this application. You must review and verify that all files are successfully transferred to our system before final submission

Additional information

The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation CURRENT OR FORMER FEDERAL APPLICANTS: Submit SF-50 documentation proving your highest competitive grade, federal eligibility, and 52-week time-in-grade requirement. To pass HR validation, it's recommended to combine and upload these into a single PDF: Start Date: The SF-50 showing when you were originally appointed or promoted to the qualifying grade. End Date: An SF-50 dated at least 52 weeks later (e.g., a Within-Grade Increase, promotion, or subsequent action) to prove a sequential 52-week period. Warning on Incomplete Documentation: Do not submit an award or current-year annual pay adjustment SF-50 by itself. These do not prove your original entry date or grade. If your documents fail to conclusively prove a full 52-week history, you will be rated Ineligible.