Generalist Counseling Advocacy and Prevention Analyst

Summary

This position is assigned to Commander, Navy Installations Command (CNIC); Fleet and Family Readiness (FFR) Programs (N9); Family Readiness Division; Fleet and Family Support Program (FFSP). Incumbent serves as a Headquarters Generalist Counseling, Advocacy and Prevention (CAP) Analyst responsible for analyzing, evaluating and advising management on the effectiveness of line programs and/or the efficiency of the management of assigned programs.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Provides program and policy guidance, program development, quality assurance, training, and education related to the Family Advocacy Program. Develops technical Directives and administrative procedural materials, including standards for implementation of the Family Advocacy Program. Evaluates Family Advocacy Program outcomes and analyzes data to recommend improvements in family violence prevention programming and overall program effectiveness. Assists with developing the organization's clinical QA program. Reviews and interprets a variety of data to monitor the quality of clinical care delivered to FFSP clients on a continual basis. Monitors FAP/clinical program compliance with higher headquarters policy instructions to ensure proper records management and documentation, to include administrative reviews, clinical care reviews and monitoring of high risk situations. Provides monitoring and oversight of QA/Risk Management protocols. Conducts detailed analysis of complex functions and work processes of technical line programs and makes recommendations for improving the effectiveness of work operations. Develops new methods, organizational structures and management processes. Counsels, and advises program managers on methods and procedures, management surveys, management reports, and control techniques. Provides process improvement recommendations to management. Monitors compliance with program standards and scope of care related to the Family Advocacy Program. Reviews all narrative and statistical reports relevant to the assigned program, analyzes trends, drafts analytical reports, and completes all required Navy and Department of Defense (DoD) reports. Researches trends in related fields, assesses needs, and develops strategies for the evaluation and implementation of prevention programs. Performs qualitative and quantitative analysis of pertinent data to develop findings. Prepares supporting documentation in the form of spreadsheets, Power Point presentations, word documents for presentations and proposals by higher-level management. Carries out professional duties in accordance with generally accepted theories, methods, techniques, and practices. Writes and prepares correspondence, briefs, action documents, routing sheets, and point papers. Conducts presentations, trainings, and management briefings on subject matter related to area of responsibility. Maintains liaison with outside offices (e.g., Department of Navy (DON), Department of Defense, Staff Judge Advocate, Naval Criminal Investigative Service, and Navy Command Units) advising them on instructions relevant to FFSP programs. Provides technical assistance to field staff via consultation, clinical case reviews, accreditation, site visits, Navy Inspector General (IG) Quality of Life Reviews, and telephonic contacts. Represents CNIC Headquarters in presentations, workshops, and meetings with FFSC staff and commands, headquarters personnel, base commanders, FFSP clinical providers, other services, other government and civilian human service agencies and the interested public. Performs ongoing activities related to data integrity functions to improve the quality and accuracy of information functionality.

Qualifications and evaluation

Resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Education

A qualified candidate possesses the following: Master's degree from a program accredited by the Council for Accreditation of Counseling and Related Education Programs or an equivalent degree. or Master's degree from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education or an equivalent degree. or Master's degree in Social Work from a graduate school of Social Work accredited by the Council on Social Work Education or an equivalent degree. or Doctoral degree in clinical or counseling psychology from an American Psychological Association (APA) accredited university or professional school and a 1-year APA accredited clinical internship.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 09/30/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13065079It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Required documents

The following documents are required at the time of application: Resume: limited to two pages, must use Times New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of education: official transcripts only; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating. Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable). If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Additional information

This position is located at Washington Navy Yard in Washington DC or Naval Support Activity Mid-South in Millington, TN. If selected, relocation to the local commuting area (50 miles) is required. Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.