MWR Liberty Ambassador

Summary

This position is assigned to the Nonappropriated Fund (NAF) Morale, Welfare and Recreation Branch (MWR); Fleet and Family Readiness (FFR); Navy Region Southwest; Naval Base Ventura County. Incumbent serves as a conduit of information and advocates for the MWR department with a focus on Single Sailor Liberty Programs.

Duties

Represents and serves as an advocate and educator for the installation MWR Program with a focus on Junior Sailor recreational programming. Assists with the development of installation Single Sailor Liberty programming by collecting information, offering insight, generating initiatives that target the Junior Sailor population, and gathering feedback from Junior Sailors on desired programs, accessibility, and availability. Manages the feedback process for program initiatives and improvements through daily one-on-one service member interactions and discussions. Conducts the administration of customer feedback surveys and provides comprehensive reporting on results as required. Assists with the development of contemporary marketing and engagement strategies, incorporating social media for efficient information dissemination and program feedback. Assists MWR Marketing in creating, developing, and maintaining a strong social media brand presence, including video and photo content. Provides recommendations for improving the MWR and Liberty Programs and marketing strategies based on feedback. Distributes promotional and advertising materials and provides specific information on planned events to the Junior Sailor population. Serves as the subject matter expert (SME) on needs, preferences, and engagement level of the Junior Sailor population onboard the installation. Promotes current and future MWR Program initiatives with the primary objective of increasing Junior Sailor and Liberty eligible customer engagement translating to increased program utilization and expansion of healthy physical and social lifestyle activities within the targeted community. Assists MWR point of contact in recruitment and coordination of Liberty Ambassador Advisory Board members. Serves as a member of the MWR Liberty Ambassador Advisory Board. In collaboration with MWR, plans, presides over and facilitates monthly installation level Junior Sailor Liberty programming planning meetings. Provides support to MWR staff by assisting in the execution of Liberty trips, outings, and programming, including support for MWR activities and trips, program scheduling, and contributions to after-action reports. Engages in discussions and may be required to brief leadership, such as the MWR Director and/or Installation Commanding Officer. Assists in developing and maintaining reports as required. The Liberty Brand Ambassador position serves to ensure that MWR understands and is meeting the recreations needs of the Junior Sailor within the local community. Work consists of briefing commands, having discussions with sailors in both formal and informal interactions, and attending installation organization meetings to advocate for MWR. The incumbent will collaborate with MWR and Liberty managers, as well as MWR Marketing, to develop programming and ensure marketing efforts are well targeted and appropriate for the Junior Sailor community. The incumbent is responsible for contributing to the development of installation Single Sailor Liberty programming. This involves collecting information, offering insights, generating initiatives targeting the Junior Sailor population, and gathering feedback from Junior Sailors on desired programs, accessibility, and availability. The services provided may be highly visible and directly contribute to the success and utilization of the overall installation services, facilities and programs directly contributing to customer satisfaction. Contacts are with MWR and Liberty customers, program participants, members of the command Junior Sailor community, as well as other various military and civilian personnel providing services and assistance, along with volunteers and other staff members. Contact with Junior Service members are for the purpose of advocating and educating them on the MWR and Liberty programs, events and services offered. Additionally, to assess the needs and interests of the Junior Sailor Community to support MWR programming, events, and marketing development. Contact with Command Military and civilians is as advocate for the MWR/Liberty Program. Work may require sitting, walking, long periods of standing, bending, and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items. Work may require lifting items such as papers, books, rental equipment, and athletic equipment. Work may require participation in trips, tours and outings that may involve rigorous outdoor activities such as hiking, mt. biking, and other such activities.

Qualifications and evaluation

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Education

This position is not in a positive education series.

How to apply

Applications are not accepted in person or via email. Applicants must apply online. Click the blue APPLY button at the top of this announcement to apply. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.

Required documents

The following documents are required at the time of application: Résumé Proof of education/training: provide a copy of your awarded/conferred college transcript(s) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 Note: When submitting transcripts for an associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted. Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free, and applicants are responsible for the cost of the selected service. Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693