Park Guide (Seasonal)

Summary

Park Guides greet visitors to educate and inform them in our National Parks. Work can include providing information on natural, cultural, or historical resources. The typical seasonal entry-on-duty period for Seasonal Staffing Office-Little Rock Central High School National Historic Site is May - November, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: December 2026 - February 2027.

Duties

Some of the Park Guide Standard Duties include but are not limited to: Staff information counter in a visitor center. Answering questions on a variety of subjects. Present limited and repetitive pre-established talks including introductions to films, map talks, and static exhibit interpretation. Orient hikers to conditions and equipment needs. Guide small parties (up to 20 people) on short walks. Some park locations issue backcountry camping permits and provide backcountry camping information. Performs duties including programs that require application of broad subject-matter knowledge of the park. Guide large groups (up to 50 people) on longer walks or programs. Provide a wide range of services to park visitors. Orient and explain current park events and warn of safety hazards.

Requirements

U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Males must meet Selective Service Registration Act requirement. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Occupancy of government quarters may be required. Government housing may be available but is not guaranteed. Use find a park to contact specific parks for more information on government housing. You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work. You may be required to complete training and operate a four-wheel drive vehicle. You may be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license will be required in such cases. You must be at least 18 years of age or older to operate government vehicles. You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications and evaluation

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veterans' preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10-percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position. Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job. Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: Customer Service Interpersonal Skills Oral Communication Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified. To meet the definition of well-qualified, you must (1) score at least 85 on the assessment questionnaire; (2) meet the minimum qualification requirements (education, experience or a combination therein), including any selective placement factors; and (3) be able to perform the duties of the position upon entry with reasonable accommodation, when applicable. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in the interpretation of foreign education programs and that (1) deemed your education equivalent to that gained in an accredited U.S. education program, or (2) given full credit for courses at a U.S. accredited college or university.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the 09/04/2026- unless otherwise stated in this vacancy announcement to receive consideration. **Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.** The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13045238 Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status, visit: https://help.usajobs.gov/how-to/application/status. Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

Required documents

ALL required documentation must be submitted to receive full consideration for eligibilities and veterans' preference selected. The following documents are required and must be submitted by 11:59 PM (EST) on 09/04/2026: Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. For more information on how to write a Federal Resume: https://help.usajobs.gov/faq/application/documents/resume/what-to-include Complete All Required Assessments. Other Supporting Documents, if applicable, such as: Veterans' Preference Documentation: If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF-15. If you don't have your DD-214, you may request it after discharge from the National Archives. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability. College transcripts if qualifying based on education. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The salary range on this vacancy does not grant an entitlement to a higher rate of pay. Additional vacancies may be filled using this job announcement. Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE 1039 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS). If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment combined total of 1039 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1039 hours in your established service year will result in the loss of your non-competitive rehire eligibility. The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1039 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1039 hours, unless granted an exception by OPM. *This position may be filled under a temporary seasonal appointment not-to-exceed 1560 hours rather than 1039 hours depending on the park and program* Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations. PHYSICAL DEMANDS: Standing for long periods of time, walking for distances up to six miles daily, climbing and descending steep inclines, bending, and lifting moderately heavy items in a repetitive motion is required. Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs. WORK ENVIRONMENT: Work is performed indoors at the visitors' center as well as in outdoor areas resulting in exposure to extreme temperatures, rain, snow, wind and direct sunlight. All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.