HOTEL RESERVATION MANAGER, NF-03

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.

Duties

Two years of work experience performing duties that indicate the ability to satisfactorily perform the following, manages group and individual booking and reservation activity at a lodging property consisting of 300 to 600 rooms. Directs the operation of the activity consisting of a computerized reservation system and its related controls, records, reporting, accounting, and personnel functions to achieve maximum room occupancy and optimum customer satisfaction. Provides timely reservation information for use by the front office and hotel officials. Analyzes new or changing administrative requirements that impact on the reservation function. Reviews and analyzes report data for performance, occupancy, and obtainment of objectives. Forecasts projections and trends and exercises budget and fiscal responsibilities. Performing duties in the related functional field of hotel management such as those involving night audit or desk clerk functions. A two year hospitality related associates degree or possession of a CHA (Certified Hotel Administrative) and one year of related work experience may be substituted. Supervises assigned staff.

Qualifications and evaluation

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supoorted by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Education

Education is preferred but not required for this position. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

How to apply

You may submit your application packet using one of the two methods identified below: Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2613005678. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.

Required documents

The following documents must be submitted with your application: Resume Optional: Our job application (DA Form 3433) will be accepted in place of a resume. Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position. The below items are accepted and may be needed to support a qualification and/or claimed priority/preference Cover Letter DD-214/ Statement of Service DA 3434 Resume SF-50/ Notification of Personnel Action Including any of the following on your resume may result in an ineligible rating: Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as specifically mentioning your age, gender, race/national origin, etc Encrypted and digitally signed documents Illegible documents or files that cannot be opened

Additional information

Additional selections may be made from this vacancy announcement for up to 60 days after the closing date. Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest. Please check out our application information kit to view additional information you may find useful when applying for our jobs. IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.