Facility Program Manager - Informatics

Summary

The Facility Program Manager - Informatics and ADPAC functions across ICVAHCS service lines and may contribute at Veterans Integrated Service Network (VISN) and national levels. Core functions include: Plans, coordinates, and manages medication-related data, pharmacy information systems, automation, and the Pharmacy Investigational Drug Service (IDS), and may also serve as Chair of the P&T Subcommittee for Review of Investigational Studies and as a voting member of the IRB and R&D Committee.

Duties

The Facility Program Manager - Informatics and ADPAC (Automated Data Processing Application Coordinator) functions across ICVAHCS service lines and may contribute at Veterans Integrated Service Network (VISN) and national levels. CORE FUNCTIONS: Informatics and ADPAC: Plans, coordinates, and manages medication-related data, pharmacy information systems, and automation to support safe, effective, and efficient patient care and outcomes. Serves as an ad hoc, non-voting member of the Pharmacy & Therapeutics (P&T) Medication Safety Subcommittee. Research: Plans, coordinates, and manages the Pharmacy Investigational Drug Service (IDS). May serve as Chair of the P&T Subcommittee for Review of Investigational Studies and as a voting member of an Institutional Review Board (IRB) and the Research & Development (R&D) Committee. Reporting and Other Duties: Prepares updates and reports for appropriate forums and performs other duties as assigned. FUNCTIONS OR SCOPE OF ASSIGNED DUTIES: Clinical - Indirect Patient Care Activities Maintains training and competency to perform at a GS-12 Clinical Pharmacist level. Is knowledgeable about operations across all pharmacy areas. Understands system-wide policies and procedures related to the medication-use process (ordering, preparation, dispensing, administration). May shadow pharmacists or intermittently staff inpatient or outpatient areas to assess how software and automation affect workflows and end users. Performs controlled substance vault inventory and accountability duties if assigned. Program Management and Governance Quality and Reliability: Implements best practices and innovations. Aligns operations with High Reliability Organization (HRO) principles. Digital Enablement: Encourages adoption of VA electronic resources. Maximizes available capabilities. Communications: Effectively disseminates information via daily huddles, monthly newsletters, and quarterly meetings ("Pharmacy Extravaganza"). Committees and Workgroups: Serves on ICVAHCS committees and workgroups as requested and may serve at VISN or national levels. Reports back to pharmacy leadership. Policy Adherence: Complies with all ICVAHCS and department policies and procedures. Reporting and Deadlines: Prepares reports and responds to information requests before applicable deadlines. Pharmacy Informatics and ADPAC Systems Ownership: Manages medication-related data and pharmacy information systems across ICVAHCS and Community Based Outpatient Clinics (CBOCs). Automation Oversight: Manages software and hardware for pharmacy automation to ensure timely, safe, efficacious, and cost-effective services. Availability and Support: Ensures maximum system availability. Provides training; develops and runs reports as needed. Policies and Procedures: Partners with pharmacy leadership to develop and revise policies related to informatics and automation. Proactively identifies and closes gaps. Liaison and Coordination: Serves as liaison to Office of Information and Technology (OIT), Healthcare Technology Management (HTM, "BioMed"), and vendors. Provides front-line technical support. Submits and monitors service tickets. Coordinates installations and support. Integration and Configuration: Ensures systems are integrated and resources optimized. Performs configuration changes to meet evolving initiatives and service needs. Pharmacy Investigational Drug Service Accountability and Dispensing: Safely and accurately manages investigational drugs and supplies (receipt, storage, accountability, dispensing, return or destruction, documentation) using a uniform format. Approvals and Documentation: Verifies all required approvals and documentation prior to dispensing. Regulatory Readiness: Ensures compliance with internal and external regulatory and accreditation bodies. Maintains continuous audit readiness. Represents pharmacy during audits and site visits. Stakeholder Requests: Responds to inquiries from investigators, sponsors, and regulatory bodies before applicable deadlines. Protocol Review and Feasibility: Reviews proposed protocols for ICVAHCS suitability and pharmacy supportability. Negotiates procedures acceptable to the Associate Chief of Staff for Research & Development (ACOS/R&D), Chief of Pharmacy Service, and the principal investigator. Education Develops and presents educational materials (handouts, outlines, flowsheets, lectures) to pharmacy staff, providers, nurses, and allied health professionals on medication data and processes. Assists with EHR instruction. Contributes to standardized and vetted orientation and training plans for all new pharmacy employees. Work Schedule: Full-Time, Monday through Friday, 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications and evaluation

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Education

A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/06/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13076862. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Required documents

To apply for this position, you must provide a complete Application Package which includes: License Long-form resume/Curriculum vitae (CV) Transcript The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) **Highly Recommended** Write to the Knowledge, Skills, and Abilities (KSAs) on a separate document - KSAs are found under qualification/grade requirements in the announcement. PCS Orders Proof of Marriage Status SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Additional information

The Iowa City Veterans Affairs Health Care System (ICVAHCS) consists of a comprehensive Tertiary Care Level I VA Health Care System; eleven VA Clinics and two Homeless Veterans Outreach Centers and has an affiliate agreement with the top ranked University of Iowa Carver College of Medicine. ICVAHCS is home to the Center for Access & Delivery Research and Evaluation (CADRE), one of the largest research departments in the VA. CADRE is an energetic and upbeat organization with 18 core investigators, 29 affiliate or associate investigators, 3 Career Development Awardees, 5 VA Quality Scholars, over 50 research personnel, and over 40 funded projects. https://www.va.gov/iowa-city-health-care/about-us/ The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.