AIRMAN AND FAMILY READINESS SPECIALIST

Summary

This is a Washington National Guard Title 5 Excepted Service Technician position: AIRMAN AND FAMILY READINESS SPECIALIST Location: 141st Force Support Squadron Fairchild AFB, Washington 99011-9413 Air National Guard Units Appointment Type: Permanent, excepted service Advertised as: Title 5 May be used to fill one or more vacancies. *Ensure you read this announcement in its entirety, complete all application requirements, and your USA Jobs profile name is accurate*

Duties

A GS-0301-11, AIRMAN AND FAMILY READINESS SPECIALIST: Manage, control, & execute ANG Family Readiness & Support Programs, including: Personal & Family Life Education Airman & Family Readiness Deployment Support Personal Financial Readiness Employment Assistance Military Child/Youth Programs & Education Transition Assistance Program (Title 32 & Title 10 funding) Wounded, Ill, & Injured Warrior & family support Disaster Preparedness (EFAC / AFPAAS) Relocation Assistance Program Exceptional Family Member Program (EFMP) Community Outreach & Cooperative Interface Survivor Benefit Plan education at the unit level Apply management principles, laws, regulations, & NGB guidance to administer family readiness & support programs. Advise ANG Wing leadership on development & implementation of family readiness & support programs. Provide family readiness assistance & support to Geographically Separated Units (GSUs). Analyze current family support for Wing families; identify gaps in services & develop programs to close those gaps. Monitor effectiveness of implemented programs & adjust as needed to improve outcomes. Conduct projects & studies using analytical techniques to identify family readiness & well-being needs & concerns. Continuously analyze effectiveness & efficiency of quality-of-life products & services using USAF & National Guard program goals & methodologies. Develop plans for efficient resource management (resource center/discovery center, equipment, funding, tracking, & systems such as AFFIRST). Forecast long-term family readiness & support resource needs based on Wing-level trends & directives. Analyze Wing/GSU family readiness & support budgets & recommend solutions for existing or projected shortages. Provide advice & assistance to support family needs during full or partial unit mobilizations, call-ups, & support missions. Ensure full family readiness services during federal/state mobilizations & AEF deployments. Assess & identify Wing/GSU family issues, trends, needs, program priorities, & effectiveness using appropriate research methods. Evaluate ongoing Wing/GSU services to resolve overlap, duplication, or conflict & ensure goals & objectives are met. Identify service member & family issues needing exploration & resolution; determine appropriate methods & resources. Assess customer interactions & document all customer & community activities in AFFIRST. Conduct formal & informal needs assessments to ensure proactive & reactive programs are available. Use AFFIRST to report all metrics, including volunteer coordination, training, & volunteer hours. Prepare & manage official correspondence & documentation (formal letters, position papers, reports, briefings, charts, bullet background papers). Develop & deliver seminars, conferences, & orientation workshops for service members, families, & volunteers. Conduct briefings & training for family members & volunteers. Attend conferences, workshops, & meetings on quality-of-life, family readiness, transition, & support issues as required. Participate in staff meetings to report on program status, concerns, & upcoming events. Maintain records & databases to administer the family program & generate required reports for Force Support Squadron Commander/HRO (DP) & SFPD. Provide quarterly expenditure reports to Wing MSF Group Commander/DP & forward to SFPD. Design & execute marketing & public relations strategies to inform target populations of services & activities. Update newsletters, develop flyers for unit family events, & maintain the unit family website. Plan & schedule work to promote smooth flow & even distribution across the organization. Coordinate plans & schedules with other managers & customers; adjust priorities as needed. Plan work for subordinates, set & adjust short-term priorities, & prepare work schedules. Assign work based on organizational priorities, difficulty, & staff experience/abilities. Balance workload & provide advice & direction on policy, inspections/exercises, strategic planning, & administrative issues. Structure assignments to create effective & economical positions. Review organizational mission, functions, & manning; identify requirements & request additional resources (personnel, overtime, equipment, supplies, training, space). Advise supervisor on significant issues & problems affecting work accomplishment. Establish metrics & use analysis systems to ensure timely actions & reviews at critical points. Review, accept, amend, or reject work products from subordinates. Conduct self-assessments & provide detailed reports with corrective actions to supervisor; follow up to ensure resolution of discrepancies. Assess & revise policies & procedures to improve quality, timeliness, & efficiency of work. Other duties as assigned. (temporary, minor, or incidental tasks)

Qualifications and evaluation

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. Your responses must be supported by your application package or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, as well as the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's. Knowledge of various analytical techniques to conduct projects & studies to evaluate program effectiveness & efficiency. Knowledge of evaluative techniques & methods (& the ability to adapt as appropriate) to analyze reports, gather data, review suggestions, & evaluate the effectiveness & efficiency of the ANG Family Program sufficient to recognize & define social problems, to reach accurate conclusions, & to measure & improve human services program effectiveness & productivity, & make recommendations for program improvement. Knowledge of project management & analytical study techniques to conduct studies concerning the efficiency & effectiveness of program operations. Skill in evaluating various operational alternatives & developing recommendations for management consideration. Ability to develop solutions based on findings of projects & studies. Ability to provide recommendations to unique & unusual issues or problems with multiple variables to assist family members. Ability to provide briefings & orientations to family members & volunteers. Ability to enhance & maximize the volunteer capability to support the family program with active volunteer services & maintaining records of volunteers for base family activities, particular services & specialty expertise. Skill in establishing & maintaining effective working relationships using tact & diplomacy in interacting with individuals/families & program support representatives. Skill in using various computer software database, spreadsheet & word processing. Ability to collect, evaluate, & disseminate information & assess strengths, weaknesses, & needs of serviced population to establish program goals, objectives, & procedures. Ability to communicate effectively both orally & in writing.

Education

Education Requirements: High School Diploma or GED Degree Required to qualify with Education Only (No Specialized Experience): Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. If you are selected for a vacancy that requires a specific degree and/or coursework you will be required to provide official transcripts prior to appointment. Combination of Specialized Experience and Education: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants. ***Completion of courses such as the Officer Advanced Course, Squadron Officer School, Command and Staff College, Air and Army War College, National Security Management Course and others of comparable level will be credited at the rate of 1 month of education for 2 months of specialized experience.*** You must provide proof of attendance and proof must show inclusive dates***

How to apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13006997 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Required documents

To apply for this position, you are required to submit a complete application package. If you fail to provide this documents/information, you will be marked as having an incomplete application package and will not be considered any further. Resumes must be in your own words. Resumes that are verbatim, from this announcement, will not be considered. A complete application package includes: Resume must NOT exceed two (2) pages, IAW Merit Hiring Plan and must include: Contact information Full Name Email Address Phone Number Relevant work history that demonstrates specialized experience for the position you are applying to Position Title Organization/Department/Unit Hours worked per week Dates (format must include Month and Year) you were/are employed and physically performing the work. Omit extended leave from your employment history. For example, if you hold a federal job but were on military leave for two years, do not list those two years under that position. Duties performed Series and grade for federal positions, if held Resumes exceeding 2 pages will not be considered. For more guidance please see new resume guidance. If your resume includes the below listed content, it will not be used to make an eligibility/qualification determination, and you will not be considered for this vacancy. Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as age, gender, religious affiliation, etc. Do not include encrypted and/or digitally signed documents because they become corrupted and you will not receive credit for submitting them. If you are claiming Military Spouse Preference, you MUST include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP. Acceptable documentation of your preference eligibility includes at a minimum: A copy of the PCS orders Military Spouse PPP Self-Certification Checklist Your marriage certificate or license (if you are not on the PCS Orders). If you believe you are eligible for Veteran's Preference in hiring, you must claim preference and provide supporting documentation.*** To determine if you qualify for Veteran's Preference in hiring, please use the following link provided by the U.S. Department of Labor. Completed SF15, etc. (SF15 is required for 10-point preference) You will not receive 10 point preference without a completed SF15. The SF15 will indicate additional required documents, that you MUST provide with your application to receive 10 point preference. Other support documentation (optional or required based on the vacancy announcement) Cover Letter SF-50 (latest non-award SF-50) Transcript (s) ***For current National Guard/Reserve members, please document your military work experience as follows: (You may adjust the format, so that you do not exceed the two (2) page resume limit, as long as your resume clearly reflects your military employment history.) List month joined (to/from) based on your enlistment contract (DD4) or (Oath) for Officers. If you have gaps in service, list them separately. Example:04 Sep 2019 to 03 Sep 2023 Washington Air National Guard Traditional Member 20 hours per month POSITIONS TITLE MOS/AFSC Personnel Superintendent 3S091 Duties Military Orders During this period: (list multiple periods if everything else is the same: Order Type, Duties, & Purpose 04 Nov 2019 to 03 Dec 2019 40 hours per week 15 Mar 2020 to 14 May 2020 40 hours per week Type of Order: ADOS/AT/ST/AGR Order Purpose: Duties: ***If there are multiple purposes on a single order (ie. BMT then Tech Training/AIT), list specific periods. Example: Order cover 02 Sep 2020 to 12 Mar 2021: List 02 Sep 2020 to 01 Nov 2020 as BMT and 02 Nov 2020 to 12 Mar 2021 as Tech Training/AIT

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). - Certain incentive(s) may be available pending funding and approval but are not guaranteed. EQUAL OPPORTUNITY: The WA National Guard is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. If you are unable to upload a document online please send the document via email to our WA HRO Distro Box.