Senior IT Business Analyst

Company Description

Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing and we're looking for amazing team members to join us.

In 2021 we moved into a brand new ISO 17025 accredited laboratory in Madison, WI designed to conduct food chemistry testing specializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Our testing portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies.

We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!

Job Description

The Senior Business Analyst is a highly experienced Business Analyst responsible for translating complex business needs into effective technical solutions, driving process improvements, and ensuring strong alignment between business operations and IT systems. The Senior Business Analyst reports to the Associate Director of IT Solutions, leads cross‑application initiatives, mentors other business analysts, and collaborates closely with business stakeholders, IT developers, IT Infrastructure Support Crews, global groups, and security. The Senior Business Analyst ensures requirements are clearly defined, solutions are optimized, and systems are used effectively across Eurofins laboratories and business units.

Demonstrates and promotes the company vision.

Regular attendance and punctuality.

Applies GMP/GLP in all areas of responsibility, as appropriate

Lead cross-application and cross-team development and deployment initiatives, ensuring alignment with business objectives and global standards. 

Translate complex business needs into clear, actionable solution designs; evaluate feasibility; and recommend simplification or automation opportunities.

Act as the senior liaison between business stakeholders, IT developers, global application teams, security, and IT Infrastructure Support Crews throughout the solution lifecycle.

Facilitate and guide requirements gathering sessions using interviews, workflow reviews, system analysis, workshops, and scenario modeling.

Drive process redesign and standardization efforts to improve efficiency, reduce manual intervention, and strengthen alignment across labs and business units.

Ensure optimal use of Eurofins systems by providing expert guidance and promoting best practice adoption.

Partner with key users, lab managers, and leaders across Eurofins US Food to advise on solution usage, change impacts, and optimization strategies.

Perform detailed gap analyses and produce senior level functional specifications, documentation, and recommendation reports.

Document and evaluate complex business workflows, identifying opportunities for automation, system integration, and risk reduction.

Collaborate with module owners, developers, and global project teams to define functionality, prioritize enhancements, and plan releases.

Break down complex cross system requirements into well scoped deliverables and assess impacts across upstream and downstream systems.

Develop advanced user documentation, training materials, and knowledge transfer content; deliver training to key users.

Contribute to project planning by defining scope, milestones, risks, and dependencies; provide expert input for effort estimates.

Provide mentorship, coaching, and guidance to business analysts and junior team members to build analytical capability, support professional growth, and improve overall consistency across the team.

Support security and infrastructure considerations by coordinating with the ITISC, security teams, and global platform owners during solution planning and delivery.

Conducts all activities in a safe and efficient manner.

Performs other duties as assigned.

Qualifications

• Bachelor’s degree or higher in Information Technology, Business, Computer Science, Engineering, or a related field.
• 5+ years of experience as a Business Analyst, Systems Analyst, Programmer Analyst, QA Analyst, or similar role.
• 5+ years of combined technical and functional business experience supporting enterprise applications.
• Laboratory or scientific industry experience strongly preferred.
• Experience mentoring or guiding analysts or project team members is a plus.
• Reside within a commutable distance to Eurofins labs in:   Madison, WI, Des Moines, IA, Lancaster, PA or New Orleans, LA preferred.
• Internal Eurofins candidates preferred.

• Able to work independently with minimal supervision while managing multiple priorities.
• Strong interpersonal and communication skills, capable of engaging effectively at all organizational levels.
• Demonstrated ability to translate business needs into actionable technical solutions.
• Experience collaborating with global teams, security teams, infrastructure teams, and application developers.
• Highly organized and detail driven, with strong documentation habits.
• Self-motivated, proactive, and able to drive initiatives to completion.
• Excellent written and verbal communication skills.
• Willingness to travel occasionally as needed.
• Advanced analytical and requirements engineering capabilities.
• Expertise in process mapping, workflow analysis, and documentation.
• Strong understanding of enterprise application design concepts.

Additional Information

Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area.

• What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.