About this role:

The Leader, Strategic Initiatives is responsible for leading high-priority transformation efforts that improve efficiency, simplify processes, strengthen operational execution, and deliver measurable business outcomes across Card & Personal Lending Product Capabilities.

This role serves as a hands-on transformation leader and change agent, partnering with senior leaders to assess complex challenges, reengineer business processes, identify opportunities to leverage automation and AI, develop executive recommendations, and drive execution through implementation. The leader must operate effectively in ambiguity, quickly understand current-state processes and organizational dynamics, and translate complex information into practical, actionable solutions.

The initial focus will be leading the end-to-end reengineering of the Marketing Delivery process in partnership with Marketing Delivery leadership. The work will streamline workflows, improve transparency, accelerate speed-to-market, clarify ownership, reduce handoffs, and improve the experience for P&L Intent teams and delivery partners.

In this role you will:

• Serve as a trusted advisor to senior leadership by applying deep transformation, process reengineering, and business execution knowledge to high-priority strategic initiatives
• Lead the strategy and resolution of highly complex and unique business challenges across multiple functional areas, translating business needs into objectives, roadmaps, success measures, and long-term solutions
• Drive high-impact initiatives from current-state assessment through implementation and benefit realization, delivering measurable improvements in efficiency, transparency, accountability, scalability, and customer outcomes
• Lead the end-to-end transformation of the Marketing Delivery process, improving intake, prioritization, ownership, handoffs, governance, and visibility to accelerate speed to market
• Provide vision and direction for future-state processes and operating models by evaluating complex and variable factors, identifying root causes, and developing practical solutions that can be sustained
• Apply significant independent judgment to resolve complex to highly complex issues, manage risks and dependencies, remove barriers, and influence decisions with broad significance
• Identify and advance opportunities to use artificial intelligence, automation, workflow technology, and data to reduce manual effort and improve speed, accuracy, transparency, and scalability while maintaining appropriate risk and control discipline
• Strategically engage and influence professionals and managers across Product, Marketing, Operations, Technology, Risk, Compliance, Legal, Finance, and enterprise support functions to align priorities and drive execution
  

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Experience leading strategic initiatives, business transformation, process reengineering, operating model design, or large-scale change programs.
• Proven ability to assess complex business challenges, identify root causes, and develop practical, scalable solutions.
• Exceptional executive communication, presentation, and strategic storytelling skills, including the ability to distill complex information into clear, actionable recommendations.
• Experience leveraging artificial intelligence, automation, workflow technologies, or digital capabilities to improve operational effectiveness and business performance.
• Demonstrated success delivering measurable business outcomes through cross-functional leadership, influence, and execution.
• Strong facilitation, analytical problem-solving, stakeholder management, and organizational change leadership capabilities.
• Ability to influence and drive results across a matrixed organization while managing multiple priorities in a fast-paced and ambiguous environment.
• Experience within financial services, consumer lending, cards, marketing operations, or other highly regulated environments preferred.
• Experience with Lean, Six Sigma, Agile, Design Thinking, or similar continuous improvement and transformation methodologies preferred.

Job Expectations:

• Willingness to work on-site at one of the stated locations on the job opening.
• This position offers a hybrid work schedule.
• Relocation assistance is not available for this position.
• This position is not eligible for Visa sponsorship.

Posting Locations: 

• Charlotte, NC - 550 S. Tryon St.  
• Wilmington, DE – 2200 Concord Pike
• West Des Moines, IA -- 800 Jordan Creek Pkwy.
• Chandler, AZ -- 2700 Price Rd.
  

Preferred Qualifications

·    Experience leading strategic initiatives, business transformation, process reengineering, operating model design, or complex change programs.

·    Demonstrated success delivering measurable business results through cross-functional execution.

·    Ability to assess unfamiliar and complex environments, identify root causes, and develop practical recommendations.

·    Experience applying AI, automation, workflow technology, or digital tools to improve business processes.

·    Exceptional PowerPoint, executive communication, presentation, and strategic storytelling skills.

·    Strong facilitation, analytical problem-solving, project leadership, and stakeholder management capabilities.

·    Ability to work independently, manage multiple priorities, and operate with urgency in ambiguous environments.

·    Financial services, cards, lending, marketing operations, Lean, Six Sigma, Agile, Design Thinking, or related transformation experience preferred.

Leadership Competencies

Strategic Thinking  •  Process Reengineering  •  Results Orientation  •  Bias for Action  •  Executive Communication  •  AI & Automation Enablement  •  Analytical Problem Solving  •  Change Leadership  •  Cross-Functional Influence  •  Executive Presence  •  Comfort with Ambiguity  •  Customer Focus

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.