Business Execution Director – User Acceptance Testing (Payments Operations)

About this role:

Wells Fargo is seeking a Business Execution Director to lead the enterprise User Acceptance Testing (UAT) function. This role is accountable for end-to-end UAT strategy, governance, and execution supporting mission-critical payment platforms and transformation initiatives. The leader will centralize UAT across global teams and ensure delivery readiness, quality, and regulatory compliance.

In this role, you will:

• Lead enterprise UAT strategy, governance, and execution across Payments Operations

• Own end-to-end testing for critical payment platforms (ACH, Wire, RTP)

• Establish UAT standards, operating model, and risk framework

• Oversee defect lifecycle management, prioritization, and resolution strategy

• Provide executive reporting on readiness, risks, and delivery performance

• Partner with Operations, Product, and Technology leadership to align delivery priorities

• Manage global team (~100 FTE), including managers and individual contributors

• Ensure regulatory compliance, operational readiness, and quality outcomes

• Operates with high autonomy and executive judgment

• Influences enterprise decisions impacting risk and delivery

• Represents UAT in executive, audit, and regulatory forums

• Drive continuous improvement, automation, and process optimization initiatives

Required Qualifications:

• 10+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management or leadership experience

Desired Qualifications:

• 10+ years in testing, QA, or technology delivery

• 5+ years leadership experience in large, matrixed organizations

• Large scale transformation experience

• Experience leading UAT for complex, enterprise initiatives

• Strong knowledge of payment systems (ACH, Wire, RTP)

• Proven ability to influence executive stakeholders

Job Expectations:

• Ability to travel up to 20% of the time

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.