Training and Talent Development Analyst

Summary

The USPS OIG is seeking a highly qualified applicant to fill our Training and Talent Development Analyst within Mission Support, Training and Talent Development Team in Arlington, VA. Bring your skills and voice to our team!

Duties

The successful candidate will be primarily responsible for training development, facilitation and knowledge management. The successful candidate will also assist with other initiatives within the Training and Talent Development (TTD) Team involving both the design and facilitation of group training events dealing with organizational change and employee knowledge initiatives. Training and Talent Development Team initiatives are designed to advance the professional development, growth, and performance of OIG employees. The successful candidate must be highly motivated and have demonstrated skills/experience in learning development, and group and instructional facilitation. Specialized experience teaching and/or instructing in an OIG environment, adult education programs and workshops is highly desired. Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations. Training Program Development Design, develop, deliver, and evaluate instructor led and e-learning training programs that support USPS OIG's business objectives aimed at creating and sustaining this high performing Agency. Serves as an expert in the formulation, development, facilitation and evaluation of plans and procedures for the employee development and training programs for the USPS OIG. Specialized experience teaching and instructing adult education programs. Author and organize training systems procedural manuals, supporting documentation for training programs and systems in accordance with organizational and departmental requirements. Develop and coordinate work plans and project proposals involving staff needs, costs, and scheduling dates to meet program objectives. Manage the preparation of instructor materials and required job aids, templates, and reference materials supporting different training platforms and formats. Deliver training materials via a variety of channels, including in-person classroom training and/or virtual training sessions to a decentralized audience. Support the training and workforce development at USPS OIG, in exhibiting aspects of declarative and procedural knowledge along with motivation, measurable in equal proportions, to deliver the required Training, and Talent Development to USPS OIG staff. Implement innovative approaches to enhance the learning experiences of the USPS OIG community including use of emerging technologies. Coordinate and assist in the development and distribution of various instructional guides to document training events or specific training needs. Partner with organization wide functions to understand training requirements necessary to support operational needs and seeks out training opportunities to facilitate identified needs. Facilitate group meetings, teambuilding, and business planning sessions with Agency personnel; and perform a variety of administrative activities essential to the delivery of the training department's services. Coordinate with the TTD manager on the development and administration of pilot classes and course development projects. Oversee the administration of multiple courses per month, including pre-planning and coordination, onsite presence and troubleshooting, and follow-up evaluations. Coordinate component and agency-wide training programs for the USPS OIG, by representing the TTD team at training meetings with other USPS OIG personnel; scheduling space, overseeing logistics requirements development, and implementation for USPS OIG-hosted training; coordinating with training vendors and course instructors. Curriculum Design Conduct the research necessary to develop and revise training courses performing in-depth needs analysis, identify performance gaps and changes in work processes and procedures. Works with OIG staff and experts to develop the design for a training curriculum using instructional design methodology focusing on innovative ways to deliver and deploy learning, incorporating creativity and flexibility through all phases of each project. Consult with subject matter experts and stakeholders to ensure accuracy and usability of the targeted learning intervention and to determine the best learning solution for each training situation. Facilitates the conversion of traditional training materials to alternate learning formats - computer assisted instruction, Webcast delivery, video streaming, Internet, and/or state of the art technology/other means. Plans, organizes, and conducts research on complex learning and professional development issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.

Qualifications and evaluation

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: Receive a zero (0) rating on any evaluation factor Fail to attach all required documentation Submit a resume that exceeds the two-page limit If your application materials indicate that you are not minimally-qualified for this position If you fail to qualify on the interview Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible. Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.

Education

Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: https://www.ed.gov/laws-and-policy/higher-education-laws-and-policy/college-accreditation. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. IMPORTANT UPDATE: Your resume must not exceed two (2) pages. You will no longer be considered for this announcement if your resume exceeds the two-page limit. The complete application package must be submitted by 11:59 PM (EST) on the closing date, 08/31/2026, to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. You are strongly urged to read and print the entire vacancy announcement.

Required documents

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement EX-26-154B-13035510-PC, by closing date 08/31/2026. 1. RESUME - IMPORTANT UPDATE: Your resume must not exceed two (2) pages. You will no longer be considered for this announcement if your resume exceeds the two-page limit. It is essential that your resume and supporting documentation provide sufficient information to substantiate your qualifications for the announced position (categorize as "Resume"). Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? Make sure your page margins are 0.5 inches. The recommended font styles are Sans-Serif, Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto or Noto Sans. Consider using 14-point size font for titles and 10-point for the main text in your resume. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. 2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process) 3. UPLOAD SUPPORTING DOCUMENTS which may include: Certificates or Licenses, if applicable. Upload and save as "Certificate" or "License" document. Veterans Preference Documentation. If you are claiming veterans' preference. You must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans' preference eligibility, including your VA letter, SF-15 (https://www.opm.gov/forms/standard-forms/), and all required documents related to your SF15 claim. Veterans can request the Member 4 copy of their DD-214 at archives.gov/veterans/military-service- records and can download a copy of their VA letter from Download VA Benefit Letters | Veterans Affairs. If applicable, you are required to submit each veterans' preference document in the application packages. Please name these files as "DD-214" or "SF-15" or "Other Veterans Document." SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs: As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025. Detailed information about eligibility and enrollment will be provided upon hiring. For more information, visit the Postal Service Health Benefits (PSHB) Program website at https://www.opm.gov/healthcare-insurance/pshb/. We offer Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options as well. For more information about these programs visit: https://www.opm.gov/healthcare-insurance/Guide-Me/Federal-Employees/ Retirement and Thrift Savings. For more information about these programs see https://www.opm.gov/retirement-center/ and tsp.gov/. Flexible Work Schedules. USPS OIG offers a range of family-friendly flexibilities including flexible work schedules, telework and employee assistance programs. Leave and Holidays. In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service. Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not). This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case-by-case basis. For further information, please refer to our website at: https://www.uspsoig.gov/frequently-asked-questions