Voice Analyst
System One
State Farm, Arlington County$120,917 - $120,917 est.Full-timeRemotePosted 3 days ago
Job Title: Voice Analyst Location: Arlington, VA, United States Type: Contract Contractor Work Model: Hybrid – onsite and remote Responsibilities Provide Tier 2 operational support, including triage, escalations, and project execution within the voice services program. Support day-to-day operations for the County''s cloud and on-premise voice systems, including Microsoft Teams Phone, Cisco Call Manager, Five9, and legacy voice services. Act as the primary point of contact for the County''s mana…
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