Help Dest Technician
NovaLink Solutions
Phoenix, Maricopa County$64,980 - $64,980 est.Full-timePosted 21h ago
KNOWLEDGE & EXPERIENCE Proven experience in a Desktop Support, Help Desk, or Service Desk role (1-3 years preferred). Operating Systems: Strong working knowledge of Microsoft Windows 11 Enterprise environments. Ticketing Systems: Experience using ITSM tools to document and track support requests (e.g., Atlassian Jira Service Management, ServiceNow, or similar). Identity Management: Experience with Active Directory Users and Computers (ADUC) and Azure Active Directory for user and group manageme…
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