Tier II Technical Support
Panasonic North America
Leawood, Johnson County$40,841 - $40,841 est.Full-timePosted 7h ago
Overview Our Tier II Support Specialist provides technical support to Panasonic customers in a fast-paced desktop, server and infrastructure environment. Excellent customer service, strong analytical and problem-solving skills are needed to be successful in this position. Responsibilities Essential Job Functions : Resolve complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. Ensure all tickets/escalations are followed up with in a timely an…
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