AIoT Customer Support Specialist
EPIC iO Technologies
Irving, Dallas$52,129 - $52,129 est.Full-timePosted 8h ago
This role serves as the first line of internal escalation (Tier 2), handling technical issues and escalations from our outsourced Tier 1 support team. The specialist will troubleshoot and resolve issues related to cameras, sensors, software, networks, internet connectivity, notifications, and account maintenance across EPIC iO’s AIoT product portfolio. The ideal candidate is a hands-on problem solver with strong technical troubleshooting skills, excellent communication abilities, and the abilit…
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