Global Direct CX Program Lead - Community Operations
Uber
Washington, D.C., US$138,589 - $138,589 est.Full-timePosted 10h ago
About the Role: The Program Lead role for Global Direct is an exciting opportunity to shape the customer experience strategy in one of our new and high growth Uber businesses. This role will lead a small global team reporting into the Global Direct CX Director, and will play a critical part in building and elevating the end-to-end customer experience for Direct. You will partner closely with Tech, a network of regional CommOps POCs, and CommOps functional teams (GDX, GSO, Central CommOps) to de…
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