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Associate Project Manager - Knowledge Content Manager (Remote)

Maximus

Fargo, Cass County$58,460 - $58,460 est.Full-timeRemotePosted 7h ago
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Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in d…
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