Customer Support Analyst (5312)
SMX
Carson Mall, Carson City$56,430 - $56,430 est.Full-timePosted 8h ago
This role serves as the primary point of contact for users of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system. In addition to user support, the role applies analytical thinking to evaluate user requests, identify recurring issues, and support cross-functional teams by translating user feedback and data into actionable insights. The position is customer-facing and req…
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