Support Lead
KeenLogic
Bethesda, Montgomery County$92,900 - $92,900 est.Full-timePosted 3 days ago
Support Lead KeenLogic is seeking a Support Lead to support a federal program with the U.S. Consumer Product Safety Commission (CPSC). This role will manage day-to-day operations of the eFiling Tier 1 and Tier 2 service desk, ensuring timely resolution of technical issues and high-quality support for external users. You will lead and oversee a team responsible for assisting external users with complex system issues and ensuring consistent, high-quality service delivery. In this role, you will g…
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