IT Support Specialist
TEKsystems
Washington, D.C., US$71,301 - $71,301 est.Full-timePosted 8h ago
Description Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user equipment, software install and upgrades, and general troubleshooting and problem resolution. Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues. Updates status of queued service requests with the IT service management system. Job Responsibilities - Provides Tier 2…
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