Helpdesk System Analyst
Avacend, Inc.
Northlake, DeKalb County$53,372 - $53,372 est.Full-timeRemotePosted 15h ago
3 years of experience in a technical support or help desk role. Strong understanding of Windows 11, Active Directory, and Microsoft O365. Experience troubleshooting network connectivity, VPNs, and IP phone systems. Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS). Proficiency with ticket tracking systems and remote support tools. Certifications such as CompTIA A, Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable. Excelle…
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