Customer Care Specialist
Elemental LED, Inc.
Reno, Washoe County$36,989 - $36,989 est.Full-timePosted 9h ago
Job Description Responds to customers via phone, email, and chat Effectively communicates product/technical information clearly and concisely, adjusting language and terminology to meet the needs of the customer in a professional manner Triages customers appropriately and/or takes messages Documents conversations concisely yet with enough detail that others can understand what transpired Actively engage with clients' situations and diffuse escalations as needed Precisely document conversations …
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