Tech Team Lead, Google Store Retail Austin
Acosta
Austin, Travis County$56,160 - $62,400 est.Full-timePosted 7h ago
Description The Tech Lead will coach the Tech Specialists and ensure customers are supported in efficient/appropriate manner, serve as management support. The Team Lead will be expected to support the Tech Specialists by training, motivating, and coaching to create a world-class consumer experience. Team Leads will serve as support for customer escalations, working to effectively and professionally resolve issues, also utilizing those skills to mentor employees on handling escalations. The Team…
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