Project Coordinator, Customer Communications
Port Authority of New York and New Jersey
Grand Central, Manhattan$82,069 - $82,069 est.Full-timePosted 2 days ago
Description About the Role The Aviation Department is looking for a Project Coordinator to join the Customer Experience (CX) unit to manage Aviation's customer communications channels. The CX team is responsible for developing customer experience strategy, standards, and programs across PANYNJ's airports (JFK, LGA, EWR, SWF, TEB), ensuring a high standard of service delivery, and driving improved customer satisfaction through effective use of customer feedback. Reporting to the Manager of Custo…
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