Vice President, Customer Strategy, Analytics & Retention

The Vice President, Customer Strategy, Analytics & Retention at WellBiz Brands is a senior executive who builds and leads the enterprise customer analytics and insight practice across five brands. This leader defines vision, sets P&L-aligned goals, hires and develops data, analytics, CRM, and digital capabilities, and manages direct reports, agencies, and a larger matrixed team to drive member growth, retention, and lifetime value. They partner closely with brand leads, Finance, Franchise Opera…