Senior Customer Researcher
TIAA
Charlotte, Mecklenburg County$74,637 - $74,637 est.Full-timePosted 12h ago
Senior Customer Researcher The Senior Customer Research and Analytics role will work with survey data and operational data to analyze and report on client health metrics to support our business partners. The analysis and insights provided will also be accompanied with key actions our partners can take to address client experiences including recommendations for backlog work, experimentation hypotheses and overall operational and process improvements. Key Responsibilities and Duties Design, mana…
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