Guest Service Representative
Diverse Concepts, LLC
Gatlinburg, Sevier County$33,280 - $33,280 est.Full-timePosted 9h ago
Guest Services Representative Job Description Provide genuine, efficient and friendly service for front of house to ensure smooth operations. Primary Responsibilities Greet guests and courteously answer questions about the hotel and local area. Check guests in and out in an efficient and friendly manner Resolve complaints in a positive manner. Answer phones, direct calls and take reservations. Follow front desk procedures to ensure accuracy, five-star service and consistency in all operations. …
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