Call Center Manager- IFG
Humana
Cedar, Cole County$98,177 - $98,177 est.Full-timePosted 11h ago
Become a part of our caring community The Innovative Financial Group (IFG) Call Center Manager is responsible for overseeing the daily operations of a Medicare-focused contact center, ensuring high-quality service, regulatory compliance, and achievement of performance goals. This role leads a team supporting Medicare Advantage, Part D, and related healthcare programs while driving operational excellence, member satisfaction, and CMS compliance. Key Responsibilities Call Center Operations Manag…
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