Connected Support Coordinator
GT&E
Goodhope, Cumberland County$44,116 - $44,116 est.Full-timeRemotePosted 9h ago
Description Purpose: Responsible for monitoring, distributing, and tracking Expert Alerts and JDLink™ Diagnostic Trouble Codes (DTCs) with the intent of quickly diagnosing equipment problems to minimize machine downtime. Responsibilities Key Responsibilities: Monitor incoming Expert Alerts and distribute to appropriate party for customer contact (or perform customer contact) Monitor incoming Diagnostic Trouble Codes and distribute to appropriate party Perform remote diagnostics using Service AD…
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