Senior Manager of Customer Success
MetroPlusHealth
Grand Central, Manhattan$133,917 - $133,917 est.Full-timePosted 20h ago
Position Overview Reporting to the Senior Director of Customer Success, the Senior Manager of Customer Success is responsible for the strategic oversight and day-to-day management of the Customer Success specialists. This role plays a critical part in driving member engagement and retention, particularly through the leadership and support provided to frontline teams. The Senior Manager will collaborate closely with Customer Success leadership and engage cross-functionally with key business unit…
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