Lead CX Researcher
Home Depot
Atlanta, Fulton County$112,711 - $112,711 est.Full-timePosted 1 day ago
Position Purpose: The Home Depot Home Services team is on the hunt for skilled research professionals to help shape the future of customer experience. The Lead CX Researcher manages research projects, employing both qualitative and quantitative methods to dive deep into customer behaviors, needs, and perceptions. This role will work closely with business, operations and product teams to pinpoint customer pain points and transform insights into practical solutions that elevate the overall custom…
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